Hewlett & Dunn Boot & Jean Co.

Awesome selection of boots. Friendly and knowledgeable staff. Helped me get the perfect boot for my needs. Customer for life!

Great selection of boots! I went with my wife to buy her a pair of boots and somehow also bought myself a pair. Customer service on both men and women side was outstanding.

Incredible experience. I wanted a pair of Lucchese Rodney boots, and not even Lucchese had them in my size. I searched the internet, and found Hewlett & Dunn. They picked up the phone and assisted me in finding the pair, and they took the time to send pictures of both of the pairs to me. I selected the pair I liked, gave my information over the phone, and they packaged the boots up. It is now 20 hours later, and I am wearing the new boots.

This is genuinely exceptional service, and I will give all of my boot business to Hewlett & Dunn in the future.

Great Store
The staff is friendly and very knowledgeable about boots. I have bought several pairs over the years and they all fit great. I wear a different size in boots and they really work to make sure the fit is correct.
This store is not a box store with people just there for a job.

Amazing store! Beautiful boots & hats as well as clothing, belts & accessories! It's a definite must visit for anyone who appreciates Western & work wear! The staff is friendly & accommodating!

Southern class and quality.

I used to live in Collierville and after moving away I realize what a great boot and leather store this place is. Over the years I have purchased multiple boots (incredible service from a family feel staff) and belts.

I have received countless compliments on both, and I have yet to see another leather store that can match the quality.

I recently sent a pair of what I thought were destroyed boots to be re-soled and was stunned by how incredible they look and feel when I got them back. Incredible work, incredible service.

My wife and I have purchased many pairs of boots here over the years, along with horse tack while it was still being carried. The service has always been consistent and knowledgeable. I just stopped in today to purchase another pair of Justin work boots. Reasonable pricing as well. A little higher than online retailers, but I'll happily pay the extra money to a solid local business with good customer service.

This store had the very last of a certain item I was looking for, and an internet search for this product led me to their store, however their online checkout didnt allow shipping to Canada or even checking out with a Canadian billing address. So, I phoned them and within 15 minutes they had taken my product off the shelf and had me a shipping quote to Canada, which they even split with me (I didnt ask them to, they offered to!). My item just arrived in Canada 2 days ago in perfect form.
I couldn't imagine better service, and would love to stop by their store in person some day. Super friendly and accommodating and I'm very happy I called there.

My husband loves this store! I'll be honest, I've never really been a fan of this store until a few weeks ago. My husband took me to this store to look for a knife for his boss. He found one he really liked and I decided that would be a great Christmas gift. I went back 2 weeks after and couldn't remember which knife he liked the best. A man named Barry not only went above and beyond for me, but he sold me a knife that was actually cheaper than the one I thought my husband wanted! I was greeted and asked numerous times if I needed any help. Everyone had a smile on their face and genuinely wanted to help me. It really means a lot when a store doesn't see me as a dollar sign. Thank you! I will definitely be a repeat customer!

I love this store. They sized my feet properly for work boots. It's worth it to spend a couple hundred bucks on a pair of boots made in the USA that will last years instead of wasting a hundred on a pair from China that won't last 6 months.

Awesome store. They have a great selection of hats, boots, coats, shirts, and all western attire that you can need. Must see if you are looking for some like that.

I think sometimes as customers we get lazy when the service is so unbelievable great and dont take time to wirte a review but let me tell you about this place and mr charles I have never been treated better than charles customer service even if it's a question or just a quick clean up on your favorite boots or buying a 1000 pair of boots he treats you the same also Charles know more about the boot business than anybody I have ever saw and he wants the boots to truly fit you right never over charges sometimes I few like i owe more and he always say we are good font worry about them if you want the coolest boots money can buy he can make that happen I been coming here for around 12 years now i have moved away and it's like a 3 hour drive one way but its worth the long drive so take it from me you will not find a better boot store or a better peraon that mr Charles

This store is located on the square in Collierville, TN. It has great selection of boots for men and women. They carry many top brands. The service is great. We were in the store this month and it is always cool.

Can't speak for the boots, but their antique knife selection is great. And the guy I dealt with knew all about them. Would definitely recommend, and I'll probably be back for more.

Amazing store"! Very helpful! I will be bringing my son back to have him a pair of custom boots made. He was in a wreck an hasnt be able to wear his boots an i was so excited to hear they could do it! I will have a very happy boy again! Thank yall!!!

I have been here a couple of times the people here are always helpful and it you are looking for a good pair of boots this is definitely a great place to go.

About 3 wks ago i called H&D to see about red cowgirl boots . I was told on the phone they had them in stock and the price range. It was more than what i wanted 2 pay so i kept searching online, calling stores snd going to stores. I called H&D again today as my heart is set on red cowgirl boots. I was put on hold but forgotten about but when i called back the emp apol 2 me. When i went out there she was very helpful and i tried my boots on and they are absolutely beautiful !! I left there w/o them as i still was uneasy about price so when i got home i called other places i hadnt called b4 and ck other websites i hadnt ck out and i decided i would return tomorrow 2 get the ones i really wanted @ H&D even tho they are more than i wanted 2 pay for. There was another pr online for about 30.00 cheaper and pretty close 2 these @ H&D and another pr @ another store about 25.00 cheaper but i decided these ppl gave gr8 cust serv on the phone and in person and they were very helpful 2 the other cust in there to. I believe in cust serv and i got it and know i will get the same tomorrow when i go pick up my boots as they are holding them for me !! I highly recommend them as the quality matters a lot also.

Very nice store...high quality of customer service had at least 5 sales persons help me out....best prices even on internet...will defiently be biying more from them.

Love this place. It's the only place I know to find unique quality western wear and gear. They have been around for as long as I remember. Their customer service is very personable.

Excellent help in finding the right boots. Product knowledge is way above average. Compared to big box stores a night and day difference.