AT&T Store

Excellent and friendly service, the people over there are really helpful and they actually tell you everything on your dills to help you and is really rentable.
I left that store really happy, 100% recommended

Jared is the best!! I watched him juggle 4 different clients with ease all while helping an employee do tech support from another store on the phone. He is an insane multi talker! The employee on the phone mentioned how Jared has a cult following of clients. I can see why! He is the hardest working and nicest rep I’ve ever worked with. Thanks Jared for getting my family set up with our new phones!

To make a long story short, I recently switched over to AT&T. I went to a local store in Irvine, and basically got stroked. The guy gave me a bunch of false information. They also failed to port my phone numbers correctly. This lead me to this store in SC. I stopped by on my lunch break to get the issue resolved. Joshua and another gentleman ( I forgot his name) were extremely helpful and impressed me. I had to come to the store a couple other times to get some stuff explained to me about my plan, and Josh helped me again. As usual, he went above an beyond to make sure I was taken care of and answered every questions I had. He even called customer service for me and got some issues resolved. He treated me like I was family. Good customer service is extremely hard to find nowadays, and this was a pleasant surprise. Joshua is an asset to this establishment, and I would send anyone I know to him because I know he will take good care of them. I usually don't ever take the time to do reviews, but I really had to give Josh a shout out because of his outstanding service.

Great Customer Service and knowledgeable staff. The store manager, Matt, helped me out with all my concerns regarding my new device. Highly recommend coming here!

Dealt with Jared the Manager at this location and what a breath of Fresh Air compared to the AT&T store at the Outlets. He got us our new line set up in less than 10 minutes, was extremely knowledgeable and professional. Can't say enough good things about dealing with him and AT&T. Other stores should learn a lesson.

Best AT&T store hands down in South County! The staff is very professional and personable. Ask for Joe he will take care of you! I’ve never had a problem in the store, they always treat me with respect; even if it’s going to be a little bit of a wait they acknowledge me. Joe always spends the time needed with me and I never feel rushed or like I’m annoying him. Thank you so much!

Josh and Ahlmer were helpful and informative. These guys are fast and efficient, we are glad this ATT store hired new personnel that know what they are doing!!! Thanks again!!

I went to get a cover for my phone and April helped me a whole lot. She was very helpful and help me put my phone cover on and it looks great. Thanks.

I had the best customer experience at this location! Joe was very helpful and knowledgeable. He took his time to help me set up my new phone. Thank you Joe for being so patient! All the employees at this location are very kind, respectful and professional. I will definitely come back.

I would highly recommend this store location and especially the young man that helped me, Joe! He was extremely helpful and knowledgeable! If you are in the market for a new phone and have questions about which way to go...please see him because he will find the right phone for YOU rather than try to push something on you that you don’t need. It was refreshing! Thanks for the AWESOME customer service! I will definitely go back and recommend this store to all my family and friends!

Last week I had the pleasure of meeting Alex Garcia the employee on duty at the ATT&T store on Pico in San Clemente. I was with a friend who wanted to know why her phone was not keeping a charge. We are both elderly 80 and 81. Alex took an interest in helping us not only telling us how to solve the problem but actually doing it for us. We had to submit an insurance claim first in order to receive a new battery. Alex had it completed in a matter of minutes. For us to complete forms on line much less use the phone to do it is daunting so his help was just way beyond the call of duty. Thank you Alex for understanding our situation and taking care of us.
Sincerely, A Happy Customer!!

Eddie was amazing. Super helpful and efficient. I was in and out with the best solution in less then 10 min.

Jared is the man! I needed a certain app to work on my galaxy 7 for a new job and I just couldn’t get it. Got a new phone thinking it was my outdated one. Still didn’t work.. Jared hooked me up with a hotspot to use my iPad for work (cuz the app works on apple products but not android even tho its a google app :/) while he got the ok from his boss to see if I could return the phone for an iPhone without the restocking fee of $55. Once he did that, I got the iPhone and now everything is great. Jared made everything smooth, easy, and painless. He genuinely cared about my situation. Highly recommended. Thanks again Jared!

Had a great experience buying my first Apple Watch, staff was attentive and answered all of my questions about the watch. No hiccups with my billing and even added addition discounts. Thanks. Will come back to upgrade my family’s iPhones

The AT&T store in San Clemente is the only one I will visit. They go above and beyond to help you without $ signs in their eyes. Jared is so knowledgeable and polite and really wants to help his clients.

Amazing customer service experience! I would not recommend going to any other cell phone store in the area. The employees in this store work very hard to make you feel comfortable with the process from beginning to end.

Justin is very helpful and knowledgeable. He is an asset to your organization . I am very happy to my visit in the att pico store .

Thank you for all the help! The staff here was amazing, the manager jibraan was very helpful. I was debating between what phones I should get and had a million questions about each, but I appreciate all the answers and patience I was given. Thank you, will definitely be coming again!

Came in looking for better options than what I was already receiving and they explained to me very thoroughly the different options I was able to get. They were patient, not pushy at all, and really helped in getting the best plan. Much appreciated

Best At&t store I have been to. Jared and Katee were friendly, helpful and knowledgeable. Highly recommend!