Firestone Complete Auto Care

Firestone is a full service auto shop! The staff was very helpful in identifying my transmission oil leak, getting the part ordered, and my car fixed in no time, likely saving me from a bigger repair in the future. They are also very honest in the assessment, and had reasonable pricing to diagnose the problem! I also like their business hours, since I work 8-5, and that there is an option drop the car off after hours! Would highly recommend this auto shop to anyone!

This Firestone is TRULY amazing. They went above and beyond for me to get my car fixed as soon as possible. Truly went beyond. I absolutely will be back at this location. Best and nicest workers at Firestone, I’ve ever had. I stopped going to them because I had a bad experience many years ago. But this hands down, changed how I feel about them. But JUST this location.

Used to only trust the one down in Citrus Heights but now I feel comfortable bringing my car to the EDH one! Never pressured into any extra services or unnecessary fixes. They are always straight up and tell me exactly my options. Thankful I have a place close to home that I know I can trust with my car!

Despite the chat system not acknowledging our appointment or any information about our vehicle the staff still accommodated us with an appt that day, allowed us to drop off early and pick up the following day. My vehicle's TPMS is working well again so thank you!

I will say I came in at 11am on a Thursday for an oil change and it typically takes 45 minutes to an hour, but I didn't leave until 2:45pm. I probably would have taken an Uber home if I knew they would take that long. The customer service was great and they were professional and gave me a discount which made me happy. I am a mechanics daughter so I can understand if they were understaffed or had new people.

I’ve been coming to this Firestone now for a couple years. I’ve purchased tires and vehicle maintenance services. Having dealt with numerous other shady shops (including the local Chevy dealer), I’ve found Firestone (specifically the manager Mark) to be honest and straightforward in every visit. I am grateful to have found a shop and team I can trust for my auto repairs and service.

I had a screw in one of the tire of my Tesla Y. As it did not lose pressure I could still drive the car so I dropped it off at Firestone without appointment. Even with only two technicians on site It was repaired the same morning! Firestone was also aware of using lift pads to lift the car without damaging the battery. Everything went smoothly, thanks!

Phenomenal customer service. They will take care of you and make sure you have everything you need!! Cannot recommend them enough. Everyone here is amazing.

Appreciate the comprehensive assessment of our car situation (brakes) and the thoroughness of the team in investigating the issues and getting them resolved!

These guys are the only Firestone who can get my alignment just right (19 ram 2500 -51 offset).
Same day alignment; Thanks guys!

Came in because my truck was vibrating at high speeds. They balanced my tires and i got an alignment. Simple stuff, but the service was what shined. Everyone was super nice. Mark was very easy to work with and he said he didn't have a spot for me but worked me into the schedule. Would definitely recommend.

I came in for an oil change. One person ahead of me. They got me in quick, and started working on my car in 10 minutes. They were very kind and worked in a timely manner. We had to wait extra time for a part to be delivered, and even that was pretty quick. They were very respectful and fast, and it was overall a good experience. Only a few minutes from my house, I will definitely be returning, and recommending this location to friends and family.

Very friendly and courteous. We came in for an appointment and they were honest that it was going to take a little longer than expected, which we completely understand. They still expedited the installation and alignment and helped us save money with the specials they were having on lifetime alignments. Will definitely come back and have all my tire needs taken care. Thanks!

The customer service was great! Appreciate the prompt, friendly and professional service. Would definitely recommend and will be going back!

These guys will put their all into your car regardless of the hassle your car may bring to them, they will still have great customer service to you and tell you nothing but the truth that you need to hear in order for your car to function properly and safely. Awesome customer service with a great group that know exactly what they're doing.

The customer service I had here was outstanding! They were quick, efficient, and very very helpful at attending to what I needed in a timely manner. I was there for about 15-20 minutes which was enough time to get a bite to eat across the street. Great guys in here. Best tire replacing experience I've had. Thank you.

Way better than the one on white probably the best one in the area. Knowledge on cars in the issues they have are superb I’m mad I just found out about them and was going to another location where nobody knew what they were doing they should be the highest paid fire stone in the area. Mark and Dustin take care of me all the time

The battery in my daughter's car died while she was at work. I got the car jumped and went directly to Firestone where our family is repeat customers. It was late in the afternoon and with only two technicians on site, they were busy, but I was done in about an hour! Thank you for looking after your customers!

These men save my family life. We come with a flat tire in a late sunday evening when they are about to close. They not only service our car beyond their responsibility and also not take any money.

I was able to sit down grab a glass of cold water and watched the news while they changed my oil and rotated my tires. They were very hospitable and was able to work with my schedule to come in early and have the services I needed completed.