The UPS Store

I am a full time artist and have been shipping with this Missouri Flat location for many years. What a great staff they have. First, Tomi, the owner is always friendly and has a super great staff. I would like to point out that Mike, is one of the most noteworthy employees as he is always friendly, knows his stuff about all the shipping details anyone would run into. He is fast, and an expert at what he does. I always look forward to seeing him when I come in to ship, which, last year was over 235 times. Secondly, there are 3 other employees worth mentioning. Philly is a friendly person, helping all customers when they arrive. She also knows how stuff works in the store. Robert is also neat to work with and gets you in and out as quick as possible. The last is Sue...she is their part time sometimes, but I always like talking with her and she also knows the UPS protocol in and out... So, I really recommend this store...they open early during the week and are always there to help. Of course, the later in the day, the Safeway parking lot can get pretty full but that does not keep me away from seeing these great people to ship my wood sculpture. I will say, that from my experience with as many times as I have shipped with this store, I have seen how they work with all kinds of customers at all times in the day and it is impressive. I hope to continue to ship my work with them for many years to come....richard

LOVE Mike, he is a blessing for me! Best customer service ever!!!! He has great patience & kindness with helping his customers! I feel like he changed my life,,, regarding mailing packages & helped with documents, scanning & sending🙏🏼
The other staff are great too! Everyone is friendly! So grateful for this store!💓💜❣

Great service at this UPS location. I had an urgent request and Tomi - the manager I believe- was incredibly responsive and helpful. He took care of what I needed done quickly and efficiently. It was a pleasure doing business here.

Sue- best UPS associate in town
I am new to this place. She really helped me. Had a bad experience in roseville UPS store

They are always very nice and accommodating whenever I go there.

Place is usually pretty busy, but the staff work fast and are very helpful.

Editing my original review: Just wanted to add some details about all of the complaints that most employees are not wearing masks. They do have very large plexiglass shields in place at each register. Seems like those alone are doing more than a cloth mask would (my opinion of course).

We have a mailbox at this UPS Store. All the folks that work here are great to work with. They also go above & beyond the call of duty. They once offered to deliver a shipment of refrigerated insulin for my MIL even though we live 15 miles away. You don’t get that kind of service down in the Bay Area.

These guys work fast which is necessary due to how busy this location can get- they are friendly and professional, I take my Amazon purchases here for return when there is a order discrepancy or damaged item with ZERO hassle from this store! I do not understand all the negative reviews here, I believe it’s way way out of line!

Awesome customer service. Myke custom cut a box for my shipment to save on shipping cost. Super service even during this holiday rush.

Good and friendly staff always helpful. It gets busy at times, but for the most part you don't have to wait long. Would recommend over post office.

I use this UPS store on a regular basis and it's always a great experience! Friendly & knowledgeable staff willing to help you out when you don't know what your options are or a better way to do something!

They helped us with our real estate closing documents. They went above and beyond with the notary and copy service. I would highly recommend this UPS location

I visit with the manager everytime I come in. I always leave with a smile. Such a delight. These ladies get things done and are helpful if they don’t know the answer they will work at it until they have a solution. Thanks y’all

Very professional, very polite and very short time in line if any. Much
better service than any other shipping store in town.

These guys are always friendly and always helpful. Thank you!

Always friendly, quick and super helpful! Love the staff here! They’re all a breath of fresh air!

These guys are great. They did more then expected for me. Need anything shipped, they are the best. Thank you

Myke was very fast, friendly, and helpful. I had to leave a great review.

Always quick and helpful, whether I’m sending out personal mail or business packages.

Fast and pleai