Walgreens Pharmacy

Everyone is always lovely and helpful, and the store is always clean! They get my medications fast, and they always go above and beyond to help me!

Great new store

Edit: they've gotten better but service is still slow

I dropped a prescription off on Tuesday and I gave them my insurance information. I told them I would pick it up Wednesday. Showed up on Wednesday, stood in line waiting for an hour (exactly 54 minutes), was told they did not have my insurance card. I did not have it with me this time because I already gave them the information the day before. I went home and decided to come back the next day. Waited in line for an hour again and decided to use another pharmacy. I had a different pharmacy call Walgreens to transfer the meds. Went to that pharmacy on Thursday and was told one of my meds could not be transferred because I had never had it filled before and it was “controlled”. Went back to Walgreens on Saturday to pick up the med they refused to send to Kroger only to find out that they did not have it. Now, common sense would dictate that if they could not send it to a different pharmacy, the correct response is to NOT take it off the shelf and put it back. So now, 4 days later, I still have to wait even longer for my meds. Walgreens came to Mount Pleasant, bought Rite Aid and the local Fred’s pharmacy and essentially forced everyone in Mount Pleasant to use their pharmacy and for some reason, no one knows how to run a pharmacy or do their job. This is ridiculous. I’ve been without medicine for nerve pain for days because of all of this.

“Your prescriptions will be filled tomorrow”

(Tomorrow): sorry sir that is on back order you will have your doctor call in something else

Edit 10/5: Kelly the Pharmacist is SO sweet and professional. I had a much better visit this time.

Had 3 proscriptions to be filled, they filled 2 & told me that they don't carry the last one- pretty strange when they filled it in July 2020 .

Very disappointed since it's a bone density medicine

Hours of Operation are Wrong... I postponed sending money going off of the hours reading they closed at 8. I didn't think I would have enough time. When I called later that week the lady said they were open until 9.

This pharmacy is ran by the most incompetent people I have ever seen. So bad that I had to write a review which I never do. Every dealing with them has been an absolute nightmare. Everything they did was wrong and took way longer than it should have been. This has happened numerous times. Save yourself time, energy and a headache and go somewhere else.

The staff is lazy and incompetent. I just had foot surgery and they had the drive thru closed supposedly due to short staff but once inside they had 5 employees behind the counter playing on their phones, I had to walk across a frozen parking lot and fell. This is place is horrible.

Not sure where the lack of organization and communication stems from with this particular location. I took my blood pressure bottle in for a transfer. The young lady said it would have to be transferred tomorrow since they close at 8pm ( I was fine with that). However, 3 days later, no prescription being filled for my medication. Tried to call to check on status…phone rang and was on hold for 10 minutes before the line disconnected. I am not usually a complainer, but this is ridiculous customer service. It would be different had I not taken my bottle in personally to be transferred and filled. No excuse for not getting this accomplished. I will not be back to this location for pharmacy related needs. I filled with Publix, and 10 minutes later… surprise… ready for pick up through Publix.

Walgreens sucks to begin with but the attitude of the staff here is the worst and I've shopped Walgreens coast to coast. This place needs to be reinvented with new staff.

Worst service I've ever had at a pharmacy. Not sure about anyone else. I miss Fred's they always had my scripts filled and ready for pick up with little to no wait time. After being told yesterday it would be filled in 30 minutes
Then waiting for an hour just to check my phone and see I had a message that said my prescription was ready nobody told me, I was sitting right next to the counter! I waited an extra 20 minutes then walked up to the counter to ask about it. I had some choice words because this isn't the first time i've been waiting like this at this particular Walgreens. Big corporations for ya! Needless to say I will never go back there. Anyone have anything to mention about Kinzer pharmacy? Looks like he may have gained a loyal customer.

I was trying to help my friend, Irish, get her meds. I was in the drive thru and there were 3 cars ahead of me. I noticed a sign that read "No Pharmacist" from 1:30-2:00. I glanced at the time, 1:14.. lo & behold when it was my turn they had put a sign up and gone to break at 1:24.. So yes I am upset and they only get one ⭐ star...
They do have some good deals and nice things to purchase but most of the items are overpriced way overpriced... Nov 2022..

If you call pharmacy at night, & the music changes, chances are you'll never be answered. Definite 0stars.

Add. Been on phone for 46min right now with one caller still ahead. There was only 3callers ahead of me to begin with.
Sitting at 59min & still one caller ahead of me

Worst Walgreens I've ever been to. Everyone is standing around but not working. I hear plenty of gossip but no one wants to help the customer standing at the register. The pharmacy staff is just as bad.