Walgreens

I just wanted to say that I know your workload is extremely heavy and you are working as hard as you can. I appreciate you and the great service you have given me and my family. I wish your company would provide you with more staff. Thank you for taking care of me and my family.

I needed to find 2 OTC medicines and had no luck at a nearby pharmacy, so they told me I should try Walgreens. I was greeted as soon as I walked in the door with an offer to help me find something. Since I hadn't been there before, I accepted that offer. Unfortunately, I could only describe the drugs by their ingredients, not by their brand. This makes things difficult, so another employee was brought over to help. Within 3 minutes, I had everything in hand, had paid, and was walking out the door. I couldn't have asked for better service.

After having a run in with a local CVS I am so thankful for my Walgreens. They coordinate the prior auths, communicate with providers for you and they even do auto refills accurately. I never had to call and harass anyone to help me. Even if they do get busy, Im won’t go anywhere else... Thank you for your excellent customer service!

Best pharmacy in the area, fast service and nice staff

Been there twice, the first time they had messed up my pickup order and had gave it to someone else. However I can back again and had a much better experience, that made up for it, they had my order and were super friendly and helpful.

Been using this pharmacy for over a year now when it was Rite Aid and then after when it switched to Walgreens. My teenager got his covid vaccine here as well. There are some slight hiccups, but nothing you wouldn't expect or experience at any other pharmacy. The staff is polite and helpful, the pharmacist is always kind when answering questions. There is usually a wait, but again, nothing you wouldn't experience at any other pharmacy.

I did have to wait 14 minutes on hold (Monday late morning) to speak to a pharmacist about the status of my prescription but both people I worked with were helpful and cheerful and patient helping me get my prescription card info to get the best price. They had both my prescriptions on hand and drive thru is so convenient.

Update: They have sorted out the issues with their systems, but remain somewhat understaffed. The staff is polite and is honestly doing their best, but is just overwhelmed. It would be great if they hired more folks though.

Lots of phantom calls and texts to pick up non existent prescriptions. Staff is polite, but the system seems incredibly flawed and inefficient compared to the Rite-Aid it replaces. I need to find a better pharmacy for myself and my family.

No customer service at all at pharmacy. Can’t get my refills. Be prepared to wait if you go to pick up prescription

I came earlier today right before the end of lunch. Waited 9 mins to be told the medication wasn't ready. I asked how long it took to put a prepackaged tube of cream in a bag. The receptionist said "Medication still needed to be reviewed by several people ". So I said I'd return when they texted my wife when the medication was ready.

I came back and I've been in line for over 50 mins. They've helped 2 cars and one still to go. I arrived during slow hours per google times and have lost a hour of my life to pick up a tube of medication. I would give 0 star if I didn't receive the medication and I had the option. Now it's been a hour and still one car to go.

This is probably a result of low pay and hiring the least experienced pharmacists and staff.

The absolute worst of the worst. Had an appoint for a covid test. Went to the drive through because the sign of the front door stated testing was conducted at the drive thru. However, after waiting in line at the drive thru was told Covid testing is only conducted inside the pharmacy. Went inside there were five people working, however, after being ignored at one window, was told to come over to the drop-off pickup window. After the young lady (the only one who seemed to have a personality) completed the paperwork was told the Pharmacist needed to review the paperwork. After 30 minutes of waiting, overheard that the pharmacist was at lunch, so II asked how long would it be and was told they did not know. Waited another 30 minutes and decided to leave. Totally ridiculous. I will find a number for Corporate because based on the reviews there is a serious problem at this location, which I can personally attest. Stop wasting people time. The manager at this location needs to be fired immediately!

Worst drugstore ever! They take forever to fill prescriptions. Now they’re so focused on the newest Covid vaccine that they don’t even start filling prescriptions until you call and ask. I did this after 2 spine surgeries in 2 weeks, just to have my wife go the next day and they still aren’t ready!!! It took her throwing a fit in the store before they even started! Get your heads out of your rear ends. People’s prescriptions are clearly not what makes them money if they can be distracted by other things.

Took them 30 hours (yes hours) to fill my daughter's ointment prescription and it still wasn't ready when I went to pick it up. When I asked why it wasn't ready after more than a day, the Pharmacist replied, "We're busy," and walked off. Terrible time management, terrible service, terrible employees.

Round Two.

Had a script called in three days ago, went to pick it up, told it wasn't ready. Asked what was taking so long and got a similar response to last time, "We're busy". This is honestly the last time we'll be coming here. The pharmacist's attitude is bad enough, we don't need to support such a poorly run place.

This Walgreens needs to fix their processes! My daughter had a vaccine appointment for 3:30pm, it’s 4:16pm and we still waiting. While waiting I have witnessed several people complaining about the same thing…. Their medicine was supposed to be ready and it’s not.

This place is the most unprofessional establishment I’ve ever seen. The pharmacy was closed for lunch with no signage….the Pharmacist was having a conversation with another employee without acknowledging our presence at all! I finally asked if they were open and was rudely told they were closed until 2 with no apology. I will never use this pharmacy again.

If I could rate less than 1 star I would. ALWAYS encounter delays and issues getting things filled. Out of frustration my husband went in to talk to someone in person on my behalf. The person listened to him then went and clocked out and LEFT because her shift was over. She never turned it over to anyone else either. The drive through is never open. The lines are always long. Things are never filled on time. I’ve currently been trying to get one rx for a MONTH. Walgreens has made me ask my provider FIVE separate times to rewrite my Rx claiming there’s an issue each time. I finally had to have a medical assistant call and speak to them on my behalf. Rx was finally accepted and was supposed to be ready at 11. It’s now 5:40 PM and I waited in line for at least 20min and am being told it’ll be a half hour wait.