Staples

Wanted to come on to rave about the printing center staff. I print quite often for work and they are always so kind and helpful and willing to fix any mistakes made! I truly enjoy every interaction I’ve had and am so grateful to them for making the printing side of my job so easy!

I forgot their names..but its safe to safe ALL the employees at this location are 5 stars. Printing staff, returning an Amazon item to even shipping via UPS. You guys rock. Greeted and offered helped by anyone who walked by.

I usually go to Staples for their print services and the entire team has always been great. I needed something recently less than an hour before closing time. A gentleman by the name of Stone helped me. He went out of his way to make sure that my print service was done accurately and followed up after I checked out. Great customer service skills.

Mr. Nick Garcia is, hands down, one of the nicest, most genuine managers that you will ever meet! He truly likes his job and people too. He is friendly, helpful, and down-to-earth. This Staples, Madison location off of Hwy 72 is the place to go for all of your office or school supplies needs. The store is very clean and organized. You also can get some great values too!!! They will price match, help you find what you are looking for, and make your shopping experience an enjoyable one. Thank you so much for going above and beyond!

My print orders are always beautiful, and I always learn how to make better quality promotional tools to better my business. Thank you so much from ACSquared Jewelry LLC

Melissa in the print center is amazing! I've worked with printers for more than 20 years and she is by far one of the most knowledgeable and honest people I know. Her customer support and guidance is fantastic.

I found the team at the Staples printing area to be very helpful and went the extra mile to offer ideas on how to get a difficult job done and got it done very fast so I could have my documents in time for an appointment. Very impressed.

Lady at the cash register knew where the label for the label maker were and was very pleasant to talk with. Clean store. More stuff than just office supplies too.

I’ve been searching for an office chair for a while. I went to Office Depot and didn’t feel like I could try them out because the sales people hovered worse than a car salesman! At staples we were greeted and asked if we needed assistance, we politely declined because we wanted to browse by ourselves. After some time Nicholas came to check on us. I told him that even with the Sales event they were running, online was cheaper and asked if they price matched. He said that they did! When I was looking online to do in store pickup it said almost everything was out of stock, but he was able to find my chair in stock! His service was amazing from start to finish! He was even nice enough to dolly it out to my car!

The customer service at the Staples in Madison is amazing! They go above and beyond to assist with anything you need help with. The staff is phenomenal. Special thanks to Melissa Newmann. She helped with prints I needed for my wedding at the last minute. I could never thank her enough.

Best staple’s experience yet! A staff member named Stone was SO very helpful when getting photos copied & laminated. Very knowledgeable, helpful, and friendly. 10/10 experience!!

Went to staples today to get my pc upgraded after getting no help from other stores and I got help from one of the tech specialists Matt and he was amazing. Will definitely be coming back to staples for any and all of my tech related needs. Matt was super friendly and helpful and didn’t make me feel dumb at all. I will be recommending everybody I know to use staples for their future tech needs as well. 10/10

The printing team and management team at Staples on Hwy 72, Madison are AMAZING!!
They are often my go to because of good customer service anyways, but today they have exceptionally made my day.

While planning a funeral service for a loved one we realized an insert in the program was left out. After many technical glitches and obstacles through the night I was frantic. I arrived at Staples early a.m. and explained the situation. I needed 150 double-sided inserts ASAP. The manager and his colleague quickly came to my rescue so politely.

He took the image I had on a thumb drive and the paragraphs and made the presentable and perfect for the remembrance program. They were a blessing & answer to my prayers this morning.

The could have just said “sorry ma’am we aren’t open yet”. But they didn’t. They went above and beyond to help me with great quality service.

Thank you Mr. Andrew and Mr. Herschel for your help!

I shop here very frequently and I am always pleased with the experience. The team at this location always goes above and beyond and I mean every department. I never have to ask for help there is always someone checking to see if I need anything I wish I remembered the names but they are all great! I have bought furniture , mailed packages , and shopped. They always try and get me the best deal or make sure I am taken care of. Thank you to the store manager he is very hands on. Not like most stores.

This store has perfected customer service. I used the printing department. Friendly, professional, kind, personable. This is how customer service should be.

I ended up buying an overpriced office chair, and the excellent employee named Nicolas decided to give me a nice welcoming massage in the back room.

A most helpful manager and staff! They always go out of their way to do the best they can for their customers. Nick Garcia and his staff went way beyond the call of duty with an tricky phone upgrade for us a few days ago. It's not the first time we've been impressed with this store, either. We have experienced excellent customer service here many times so they have definitely earned our loyalty.

I went to Staples to print out some invitations at their copy center. I was having extreme difficulty printing out the PDF correctly. Neil took the time to work with me and solve my issue. It seems my PDF had shadowing that was causing problems. I would never have figured that out on my own. I was able to print out high quality invitations thanks to Staples and Neil.
Thank you!!

Great customer service. Coming from the customer service industry, when you recognize it - you need to let someone know. People are so quick to complain but rarely take time to give credit where it is due. I believe the guy who helped me was Nicholas, I could be wrong, but he went above and beyond. Thank you!

I very rarely write reviews, but if I'm going to, it's because of excellent customer service. My wedding was postponed because of COVID-19 and is now this weekend. When I went to print stuff for the wedding, I realized I was completely out if ink. I went to Staples in a panick and I couldn't find my type of ink. The gentleman who helped me was not only incredibly helpful but very sympathetic as well. He looked for different options for me, and then looked at all the other stores near by. When we still couldn't find any, he was going to let me have a cartridge out of a sample model! But they didn't have that model. Because I was so desperate, he then referred me to Office Max, who were rude and unhelpful. It just highlighted what a great job this gentleman did.