Circle K

This store has come a long way it is amazing what a good manger will do. I won't bore you with the details ,but I had a problem and thought it was going to be a pian, but the new manger named Launy, helped me and it was great. It is about time a store has good customer service. And treats people with respect, I am very impressed I hope he gets reconized for this. I didn't know where to put in good word. But because of this new manger it will now be my go to store. I hope this reaches circle k route 1 scarborough so they know there manger is doing a great job
Yours truly secret shopper number 65274

The help is super nice. The prices are slightly lower here than some of the other irvings and the prices are on most things which a lot of the irvings have started to take the prices off the shelves well so has Cumberland farms. They don't necessarily want people to know ahead of time how much things have gone up and how expensive they are.

Typically I have great experiences I all circle kid's. This one has very nice clean restrooms. But,, now and then there's an elderly woman that works the mornings,, shes angry mean and rude. I'll get her name next time. But she upsets people and they just walk out. She also charges me extra for my cigarettes. She says the prices went up. That worked the first time. I went back later and my cigarettes did not go up in prices. She also charges me 15$ for 3 large coffees.. adds on sip n save charges I did NOT ask for. Got mad when I said I dont want that just the coffee. Shes NOT a good employee. Sorry. I traveled across the country from Arizona to Maine and hit every circle k in every state. Never had any issues when I give my number for rewards account. I use for circle k and I always play the games. I love the free stuff and discounts. But this one in Scarborough,, this old woman make this store look so bad when customers walk out angry everytime I go and shes working. I will return but not when shes there. Still circle k fan though.

Nice place to get items after hours and gas. Very friendly staff.

The restroom was filthy & smelly, urine on the floor, etc. Staff is nice enough, but not wearing their masks. Cleanliness & mask use is extremely important during this pandemic.

Not open 24 hours

Some of the women working are the rudest around. Some days they are either too lazy, or untrained to pre pay the diesel pumps, then try telling you a story about a new computer system that won't allow them to but the next day a different person working does it no problem. They tell you to just use your card at the pumps, which shuts off at $200, and only let's you pump twice, but needed 600 or more in fuel so we go elsewhere

Diesel pumps are extremely slow. It's usually slower than most places, but the last time it took over 10 minutes to get 20 gallons

I attempted to enter the local circle k only to have the clerk look at me and say "You must leave now". I realize that the quarantine limits maximum occupancy but there are also much better ways to explain that than "You must leave now". I will definitely never enter the location again and will avoid the entire chain in future as this is no way to treat customers

There is no parking available at this location, This is only a small gas station it is listed as a truckstop however it is not a truck stuff so keep this in mind when you think about going here to buy something or fuel you will not be able to park here not even 4 1/2 an hour reset,
Update
This is in response from the owner or whoever this is responding back to me, The management is already aware of the situation, This is the 2nd time that this is happened to me over the past few years I am going to mark your business as a non Trucker business, To all you care about is selling fuel and then they must leave, Heck I was even park there 5 minutes out of the way and someone came out knocking on my door I explained to them I had to do a Mandatory 30 minute break, And they told me to move on to cabelas, What kind of people do you have working there. There's cause me a violation of the federal law.