Harbor Freight Tools

Great customer service. They actually answer the phone when you call. Not only that, but they will not only tell you which isle, but also take you directly to a product.

Staff greeted us when we walked it. The store was clean and orderly. The bathroom was even clean.

Snap on, Mac, Matco step aside. That 12 year old over in Taiwan is making some nice tools now days. Stop over paying or putting yourself in debt buying off the tool trucks. Support an 11 year old In china and her siblings keeping their belly’s 1/8 of the way full and keeping several hundreds of dollars in your pocket. I work on tractors all day and about 90% of my tools are from there. Warrantys on most products and are incredibly easy to get a tool traded out. Serious note Love harbor freight and how its helped my career.

Jada went so far above and beyond to make sure I was able to get what I needed to get back on my feet after a serious house fire. Her integrity, follow-through, and customer service was so much more than I expected to receive that I will actually be a life long customer of hers now. I have shared this story a dozen times at least and will keep spreading the word. If she ever left to another franchise I would follow.

Signage is the one thing Harbor Freight is really head and shoulders above almost all of its competitors. They believe in telling us the retail price. Walmart is so bad they have to put scanners on the posts so customers can find out the price. HD, Lowe's, and Northern Tool are also horrible at displaying prices.

Northern Tool will have a wire bin full of some item that is obviously on sale, probably for a really good price (like 3" ratchet straps for $10) but no sign displayed telling the price. Agghh!

The only place I find unpriced stuff at HF is in the back corner markdown section where they liquidate returns that came back without packaging. About a fourth of those items will be missing the price. Otherwise, HF is tops for price signage.

What can I say...this place is addictive! Great assortment of products at super prices.

Great pricing and selection. Lakeland location is larger and I find it easier to navigate, but great service at both Memphis locations.

Great selection and great prices !

One of the largest that I have been too, great selection!

Best tool store and good quality tools. I use them daily. They are making excellent tools now.

The best Harbor Freight location anywhere. Great folks, clean store, easy to get in and out of.

This place is my new place to shop

Lisa was very sweet and very helpful.

The only place I went all day, that actually had what their website said they had.

Cleanest, nicest HF I have been in

Best tool store ever!

Very clean and well stocked

Good stuff chesp

Exceptional customer service!

Good