Hot Topic

Largest Hot Topic I have ever seen! Great employees. Nice area to shop with lots of great merch!

This review is for Tyler who gave the best customer service. He went above and beyond when I visited Sunday morning. He just made visiting this store one of the best shopping experiences I’ve ever had. Good customer service is hard to come by and he did a great job.

All the cool shirts and hoodies are only in sizes Small or under or XL or larger. Pretty disappointing when you wear a medium/large. I expect this in a Hot Topic in a dying mall, not one in a bougie strip. It's clean and the staff are nice, but just buy online.

I Came in (on January 12, 2024 between 6:00-7:00pm)to find some Rock Band Hoodies for when I work out and I found the cutest one it was Smokey Grey with a heart and rhinestones. It was hung pretty high up so I asked the gentleman working if he wouldn’t mind bringing it down so I can take a closer look at it, possible try it on. So he was kind enough to do that. I requested it in a Size Small to which he replied “here’s a medium it would fit” now I wasn’t too sure I heard him correctly so I asked him if he could repeat himself and he said “The Medium will fit”. So I realize I just got told I wouldn’t fit a small. I know my own body and I’ve come a long way with my physique. I fit into XSmall and Small clothes only. Not delusional, it’s very much a fact.. so I took it from his hand in shock and I told him “it’s going to be big” to which he just smirked as he took it from me. I walked away into the back of the store trying to pull myself together before I had said some hurtful things to the man so after taking a few breaths I just decided to walk out of the store.

I’m really surprised at the fact that I experienced that today. And I wish 100% that this was all false and never actually happened because then I wouldn’t be sitting down feeling bad about my size but, unfortunately it did. I really would like to talk to someone about it especially since Hottopic is a store that targets teens. I don’t think some dude who feels it’s okay to tell someone their own size should be talking to the teens of today.