Ann Taylor Factory Store

Went in towards the end of March. Just want to say thank you to the manager and associates who helped my family and I.

I started a new job and this was the first time I had to have professional clothes so I really appreciated their patience while I tried on things and made my decisions. The manager was really kind and helped us out at the register with sale items not ringing up correctly, even though I had misread the signs. That small thing really meant a lot for us, thank you.

I took my daughter to find clothes for an upcoming internship. Tony was knowledgeable, attentive, and oh so helpful! She really knows her stuff. My daughter left with 5 pieces that will mix and match to make multiple outfits, and she looked beautiful! Thank you Tony and AT Factory.

I went in this store for the first time today. I told the young lady, her name was Shaniah, what I was looking for. Although I didn't purchase anything , it wasn't because of the service I received. This young lady tried very hard to find something for me. There were other customers in the store and from what I observed, she was helping them also. Shaniah was a great example of what customer service should be, like it used to be years ago. I told her before I left that she should be proud of herself...and I hope the company is also.

Thanks again for the wonderful experience!!

Wasn't crowded so had a ton of help from the speedy and friendly clerks. Everything was on sale plus even gave me extra discounts beyond the normal one when opening an account. Score!

Love love love this store! Always has great fashion at wonderful prices. The staff is always pleasant and helpful

Great Customer service, Courtesy. Great asset to your Company.

i don’t wanna live

Great service and tidy

חווית קניה מושלמת, מגוון גדול במחירים מעולים, אהבנו, נחזור שוב

I would have given no stars if there was an option- I was there on 11/29/21 around 6PM and had a horrible experience with an employee showing her attitude when enquired about a legging I did not find. I did not give much attention then and continued my shopping- later, when was checking out at the counter, she was very very rude ( I really felt insulted) while taking my information to put into the system. Very bad experience !