AutoZone Auto Parts

Eli is a superstar!! Our battery died while we were shopping at Costco. The battery couldn’t be jumped and was corroded to the terminals. Eli went above and beyond to get our battery swapped out and even gave us some tips on how to avoid the situation in the future. He made sure we had everything we needed and got things done very quickly. Considering we have a 3 year old and 6 year old who spent hours shopping, this was so important. Thank you Eli and everyone at AutoZone

I came in today with new wiper blades but nobody could get my old ones off. I am driving through KS tomorrow and they’ve had 12-8” of snow. There were 2 really nice Autozone workers that came out and got the old ones off and the new ones on. I can’t tell you how much I appreciate them! Thank you so much!!

Great customer service. There is a very kind and helpful woman that works here named Tere. She gave me some insightful information about an item I was purchasing. It was much appreciated and helpful. When you go to this AutoZone, ask for Tere!

Terry is just about the best empoyee we have ever encountered for an autozone store. She is attentive, helpful, selfless, and engaging she is amazing!

Just want to tank Tere V,
Always such a great person and very kind and helpful.
Thank you Tere for your help today !!!!

BEFORE YOU SCROLL PAST!!!!:
Everyone say out loud to yourself “Gooo Tere, go!” If you’re feeling real ambitious, maybe even do a slight round of applause wherever you’re sitting or standing at the moment.

I stopped into Autozone in Gypsum after the electrical cord wiring the lights to my food truck broke. After Tere gave me specific instructions on how to rewire it myself, she must’ve seen through the blank stare in my eyes that I had no idea what she was talking about and every detail was a different language to me.

She looked at me, stopped talking and said “is it here? Come on, let’s go” and went outside with me and sat for 45 minutes helping me to rewire it in the parking lot!
Even after we got it wires and every turn signal was off, she took the time to Google and rewire it a a second time, assuring all the signals were matched.

I’ve stopped at hundreds of car places throughout my road trips and living in different states across the country and never in my entire life have I had such a personal and friendly experience as this.

We even got to talking about our personal lives and the struggles we’ve both endured mentally and physically. It was like a therapy session. I just sat there, in awe, listening and learning about her life and her background and how she’s gotten to where she is now-such a beautiful and intimate conversation from a stranger- it was truly such a powerful experience.

She may think that she just helped me learn to rewire the plug, but she did so much more than that. She taught me a valuable lesson that day in life and made an ever lasting impression on me in the value of kindness.

SO.. if you ever find yourself in need of auto help and or free therapy- stop by Autozone in Gypsum and ask for TERE or any of their amazing staff!

Store had what I needed. Ms Kay was also a great and helpful sales associate.

Mike was super helpful!!!
He connected us with several local mechanics and explained the warranty process for brake pads and rotors. Thanks to Mike and his mechanic connection we saved hundreds in repairs that we didn’t actually need. (A national chain told us we needed new rotors all the way around, but we only needed new fronts)

Thanks Mike!!!!!

Went window shopping here yesterday while waiting for a flight to arrive at the nearby EGE airport.

This store has some of the most genuine people and service I've had in a while. T hey let me browse around without pressuring me, while also making sure any needs I may have had were being addressed.

The lady manager was so so nice. Great experience.

One of the best customer service experiences of my life! Mike fulfilled a warranty claim no questions asked. Bought a new radiator and when I got it home realized it was cracked. Jb welded and installed it just to get around. Called the place and Mike picked up, told him I had a defect and he immediately put an overnight order to get a new one in the shop. When I showed up to pick up the new one we found out the sales person who sold me the radiator apparently hadn't input warranty information, so James came and did it on the spot and got me the replacement no problem. Teresa was also very kind and helpful. Will absolutely continue to bring my business here even though I live all the way in minturn!

This trip to Auto Zone made me upset because Tere Van O puts EVERYONE to shame regarding customer service. She went above and beyond the call of duty helping us with an oil problem. She probably could teach classes in how to treat people properly and make a zillion dollars. I’m sure she needs a raise. Tere was fantastic and please thank her again for us.

Best team of associates in the valley. Everyone is alelways friendly and knowledgeable. I always find what I need through the help of associate especially Tere, the store manager.

KAY went above and beyond my expectations I have as a customer. She made sure the issue I had was resolved to the fullest. Thank you Kay!! Epic Job!!

Teresa was amazing, very knowledgeable and helped us select the best battery and signed us up for warranty and an account . Do not let this awesome person ever leave. You are blessed to have her!!!

Tere Van O is an absolute godsend. I rolled in with all types of aftermarket issues and she was so kind, patient and helpful. We need more Tere’s in this world!!!

Tere was a wonderful employee she had a lot of patience with me and she figured it out fast. She is very efficient at what she does thank you the wonderful service

Sam and Tere went above and beyond today. Not only did they support me with identifying the correct wiper blades to purchase, they made great recommendations for which blades would be best - AND they installed them on both of our cars. I could not have asked for better support or kindness. I will definitely be back. Thank you both!!

Tere is amazing and extremely knowledgeable. She changed my Silverado battery in record time, 13 minutes! She also answered all of my questions and taught me things I never knew. I will never go anywhere else.

Thanks Tere!!

Teranee saved us!

We were very worried because we got the flat tire, but she replaced the tire. We tried to find the mechanic, but it was Sunday evening and no one was able to fix the tire. If it wasn't for her, we and our children would have been stranded in the middle of the road in minus 12 degrees Celsius.

All the staff were very friendly and the store was stocked with great products. I will strongly recommend this place to my friends.

Insanely happy with the service I received the night of 1/30/21 from the lady and gentleman working the counter. They were able to find an emergency set of snow chains, taught us how to use them, AND gave us an old floor mat to protect us from the snow. Truly fantastic customer service. We wouldn’t have made it safely to our destination without them.