The UPS Store

Great service today! The tall blonde guy is super helpful and knowledgeable. He went above and beyond for an older gentleman that was having an technological issue and needed help with his phone, and was quick to help out the long line of folks waiting. Nice job!

I go to this Avon UPS location at least once a week, and I'm really not understanding the poor reviews, they must be from a long time ago or under previous management. The guys working here are respectful, sharp, professional, pleasant and incredibly efficient. I've never had a problem unsolved, any type of wait or delay, they are technology savvy and ready to help if you are not. The store is in a good location, parking is adequate (although they should de-ice at least the disabled spot), the guys are helpful and really nice to look at. I enjoy doing business with them, and my packages always go where they need to be.

This review is specifically for the person who helped me on the phone with my package that was shipped to the wrong location. I think her name was Taylor. Long story short, I got a confirmation email my package was delivered to the UPS store in Vail. The staff at that store were a nightmare and would not help me figure out where my package was. I called the Avon store to see if it was maybe delivered to the wrong location. The person I spoke to there went above and beyond, did some research and called me back later that day and helped me figure out what may have happened. Given how poor my experience was at the Vail store, it was refreshing to find someone who did care. This person alone is reason enough to just drive to Avon instead of the Vail location next time I need to use their services.

Areli is absolutely fantastic. I had an issue with a delivery that she had nothing to do with, but was supposed to be delivered in her area. Even though the shipment was not at her store, she was quick to see how she could help me resolve my problem and even offered to follow through with a phone call later today to make sure things had been taken care of. Excellent customer service skills; thank you, Areli!!!

Not sure why the poor reviews. I had a great experience when I bought more souvenirs than I had room to take home on the plane. Timing was iffy due to our travel but the store felt like they really cared and were very helpful. Thanks Taylor!

Taylor at the Avon Colorado UPS Store is the GREATEST customer service agent. Definitely highly recommend this UPS Store, especially Taylor. She worked very hard to work out a problem I had (not her problem) and solved it very professionally and to my full satisfaction.

I have to give the staff at this store a huge shout out. We had COVID tests being delivered for an upcoming trip and they made sure we got them on time and were very helpful with everything. Service here has been great!

I ordered some items for printing and I my wife was in Avon and stopped in 30 mins after I ordered online. They had just received my digital file and had a day to complete but printed it out in the spot and my wife sent me a text about how friendly they were. I saw the rating review on Google and had to post our experience because it was very helpful living 30 mins away!

Have to say that the girls there went above and beyond with a truck misload issue today for a next day air package! They ROCK! Awesome customer service!

Super convenient and privately owned local business with very helpful and courteous staff.
They send you a text when you receive a package!
How cool is that?

With both outgoing and incoming packages a few times a week always have a good experience with the staff at this location.

Easy and convenient. Avon UPS is located closer to Hybrid Nation.

Sharp gal behind the desk. She took care of me super-quick...with a smile@

Been a customer for 12 years. They rock.

People were friendly and very friendly!

Super friendly staff.