Mattress Firm Monroe Tel Plaza

Andrew was extremely helpful and very friendly. The following day I had to return and Paul just as helpful. I’m glad I chose Mattress Firm for my bedding needs. Great experience with both Andrew and Paul.

Andrew and Paul were both fantastic! We were initially apprehensive about shopping for a new mattress, but Andrew and Paul made us feel comfortable. My girlfriend was initially nervous about even laying on any of the mattresses, but by the end she was laughing and joking with Andrew and Paul. They provided pros and cons for their products based on our needs. We only went in to buy a mattress but ended up getting a ProSmart bed frame as well and are very happy with both. Thanks again!

Andrew had a very welcoming presence when I walked in; he taught me things I never knew about mattresses and gave me a deal all around! Made me feel relaxed, no pressure, and let me “lead” as far as communication. Thank you Andrew!

Andrew was extremely helpful and knowledgeable! He answered all of our questions in detail. We will definitely be returning there for all of our future mattress purchases.

The salesperson, was exceptional. He made us feel at home and after trying out a lot of mattresses and pillows, found our perfect match.
Thanks Drew!!

Edit and update: After 5 months on our mattress, my wife and I are sleeping better than ever and I can’t recommend a more welcoming place to buy a mattress.
So after treating my back, decided to be nice to my head and just bought a new pillow.

Drew is THE guy to see.

Great service from beginning to end. Paul and Andrew made purchasing just the right mattress so easy. Though they were busy with Labor Day sales, they took time to answer my questions and make very helpful suggestions. We are so happy with our mattress!

100% Satisfied with Monroe Mattress Firm & Andrew & the original delivery of our Sealy Highpoint Soft & then a great foundation exchange experience one week later! 😊

Great service and very personable associate. We got a great deal with the mattress and frame.

Worked with Andrew in October of 2022 and he was great I had a warranty issue December or 2023 and it was handled wonderfully. Andrew was very kind and professional. I recommend shopping here.

Sales representatives were very helpful and knowledgeable. Lots of high-quality mattresses to choose from. We highly recommend the store.

I went in there told a guy named Paul what I wanted and a price range he found me options right away and he was funny and not pushy like most sales people are , he gave me information on the bed and what deals they had and I was in and out in 25 minutes with a amazing bed

From start to finish, Drew provided an exceptional level of customer service that went above and beyond my expectations. From the moment I walked into the store, Drew greeted me with a warm and friendly smile, and made me feel right at home. Drew took the time to listen to my specific needs and preferences, and asked thoughtful questions to help me find the perfect mattress. He was incredibly knowledgeable about all the different types of mattresses available, and was able to explain the differences between each one in a way that was easy to understand. Throughout the entire process, he was patient, attentive, and never once made me feel rushed or pressured. He was happy to let me take my time trying out different mattresses, and was always available to answer any questions I had. When it came time to make a decision, Drew helped me find the best possible deal on the perfect mattress for me. We went with the temprapedic bed and he was transparent about pricing and financing options, and never once tried to push me into buying something outside of my budget.
Overall, my experience buying a mattress at mattress firm was nothing short of phenomenal all thanks to the amazing salesman. His expertise, professionalism, and genuine kindness made the process seamless and stress-free. I would highly recommend Drew and this store to anyone in the market for a new mattress. Thank you, Drew, for providing such an exceptional buying experience!

I visited this store multiple times after my back injury to test mattresses, as I was only able to lay on a couple at a time due to back pain. Andrew was very patient, knowledgeable and helpful to make sure I was fitted with the right mattress and base to meet my needs. I am getting the best sleep possible with my purchase. I highly recommend this location.

Amazing service from Andrew!! He went above and beyond to help me make my selection.

We worked with Paul to select a new mattress. He was very knowledgeable and was patient with the many questions that we asked. He was a big factor in our decision to buy from Mattress Firm and the fact that they have a store here in town also helped.

Walked in and was immediately greeted by Paul (incredibly kind and funny throughout the whole experience!). I told him what I was looking for and he picked out a couple beds. Incredibly knowledgeable. I found my bed within probably 10 minutes. They worked with my schedule for delivery and really helped me out. Overall a very easy and pleasant purchase :) thank you!!

Gentleman who waited on us was kind and knowledgeable. I never felt like he was pushing us to spend more. It wsd a great expetience!

Great service! Andrew was very patient and knowledgeable. Couldn't have asked for a better experience! Came out with a great new bed at a very affordable price.

Amazing selection of beds, very friendly and not pushy sales people! Have great info and experience with there products!!

Paul was patient with Ed and I explained everything. Paul went over and above to help us get through the process.