Big Lots

The store is clean and organized… good prices… but that’s not why I’m writing this… Queen is the SWEETEST person I have ever run into. She was so incredibly kind to me and my daughter. I ended up hugging her before I left the store. This is the first time I’ve been in here but I will be back AS MUCH AS I CAN! Couldn’t ask for a better experience!!

Very clean store, organized well no clutter a lot of good prices, and a wonderful staff friendly and professional

Always satisfied great customer service. Management team and staff are extremely helpful. Love the sales and promotions they always have…

Love it because it's a clean place and organized easy to find what you want need better parking space but I love this store in the store staff for their help and kindness towards seniors thanks Big Lot

The Homewood Job Lot is like no other. The management team there 1as in most places after covid is stretched thin and overworked. This fact however does not interfere with this location going above and beyond for the customers examples are, stopping what they are doing to assist me with finding prices instead of telling me to just take it to the register like other stores, this is extremely important tome as I am usually short on time with 5 kids and also trying to stay within budget. 2. Reminding me about coupons I had totally forgotten about which ended up saving me $57.65 this visit. 3.When I got to the register and could find my account after 3 phone number searches still couldn't find my account instead of rushing me or telling me to call customer service or look online like other stores do they opened another register to help the customers behind me and continued the search until we found it. This store went above and beyond today to keep my business and they will be getting plenty of it. Thank you for your dedication to Big lots customers in Homewood

Had a great experience. Went in looking for Christmas decor. Items I wanted were on top shelf. James went about and beyond to help me locate all the items I needed. He also help front end when line was getting long by opening second register. Checked me out and held great convo. Will definitely be back.Greatest customer service experience Ive had in YEARS.

James back in furniture department, along with the manager on duty, JC made our experience beyond pleasant. They helped us find what was needed, apply a few discounts, and even had great conversation with us. But above all, they did not try to overall us on any products in their store. Thank you both for an extremely pleasant experience. Will we be buying more furniture in the future.

I am super glad that I "re-discovered" Big Lots.
I love the bargains & the variety. They have everything!

Had the best customer service experience! Was looking for a comfortable futon and the worker went to the back for us to test the comfort and telling us about the 15% new rewards member discount. Would recommend going to this store.

Great deals on patio furniture. I was even a day early and an employee told me that they go on clearance the next day. He didnt have to do that and it saved me over $100. Outstanding customer service there! Most places the people wouldn't care enough to even know when it goes on sale, much less actually help the customer out by letting them know. 5 stars from me.

I enjoy going to Big lots whenever I need assistance to find an item management or the person at the register does not mind coming from behind the register or stop doing what they are doing to help you find what you're looking for very nice customer service

Love shopping here. Not many big lots around

I love going Big Lots on greensprings here in Birmingham Alabama they have everything you need and a little more I always spend more money when I go in there customer service is excellent. From the managers to the cashiers.

Mr James at this place is a super hero. He alway make sure I’m covered…thanks man

It was multiple things that wasn’t in stock but I did find replacements. The store leader James Tenney was the most helpful person I have ever met and even though I became frustrated with trying to finds things and because of him I will definitely be back!

Always good customer service. Everything is always organized and in place when I come here. If you like to be able to come in get what you need and leave without having to search for your stuff and wait in line for ever to check out, this is the place for you!

We had a wonderful experience at Big Lot Home wood location with customer service representative James. We were there to look for outdoor furniture and he helped us to pick the right one . I will highly recommend this place to anyone. James customer service was excellent !!!

Open design, helpful kind staff at all locations, very organized and neat. Reasonable prices and a great reward program

Variety and great prices make a perfect match! GET in, get what you need and get out without the overwhelm. Straightforward shopping experience.

Found the cookies that I was looking for. 👍