The UPS Store

Friendly and quick service is really appreciated nowadays. Zain and Shelby were kind, polite, and answered all my questions about their printing services. Apparently they are the new owners and you can tell they're already making this place better. I'll make sure I come back to this store next time.

Gavin did an incredible job. He helped me with complex details and over and over again worked with me to get things done. He surely should own many UPS stores or other businesses one day. Thanks! (And nice and helpful local owners of the business. I

Gavin helped me out today and gave me an amazing experience! I had over 10 large items to return and he took it all like a champ. He was professional and quick and I really appreciate it. His customer customer service.

I had the pleasure of meeting Shelby and Zain Lilian the new owners of the USP Store on Elk Grove Blvd. What a great experience. I love all the positive changes they have made. They are committed to meet the needs of their customers. They are now opened 7 days a week, a game changer for me!!!!

Zain is awesome! Shelby was amazing! I had to print and edit a bunch of docs and they helped me with all my needs including using my special paper for my special documents. They even let me stay after they closed to finish up because I took too long. Highly recommend this store!

While visiting this UPS, the customer service was really really good! All three staff that I encountered or pleasant and willing to help. I will definitely revisit this UPS store.

This is a place to have many things done. I personally have had copies made for events and laminated passes for V.IP. personal. Extremely friendly and professional environment. Staff works well through challenging demands quickly. Carly quickly and thoroughly does notary processes effectively.
Come to this elkgrove Blvd location to experience everything I've shared and more.

The new owners of this location are fantastic! Friendly and efficient service every time I visit. They went above and beyond to help me with a difficult shipment and left me feeling extremely satisfied. Thanks Zain and Shelby!

Carly was amazingly patient and helpful with my notary. She was also very knowledgeable about her surroundings and able to tell me the closest fedex drop so that I didn’t have to travel across town.

Had such a great experience at this store. Sounds like new owners took over and the customer service definitely shows. Will definitely be coming back.

We notarized some documents today. We came in when they were about to close, but they stayed back to finish everything professionally. The store is under new ownership. Highly recommend!

Jayson was helpful. Had couple packages to send out and he took his time to help me select the capable box to ship and help package. Thank you UPS and Jayson.

Had an exceptional 5-star experience today! Zain went above and beyond to assist me with my returns. The new ownership seems promising for future experiences

Shelby and Zain were very helpful to get my documents notarized, later found out they just took ownership of the location recently. Things are looking up for this location! Thanks again

New owners are super kind and helpful, even open on weekends now which is really convenient. Highly recommend this location compared to other UPS locations in the area.

Shelby and Zain were super nice and they just bought the store so the service is much better than before!!

Juan provided AMAZING customer service this morning! Juan handled my shipping transaction with Juan. THANK YOU Juan!
Juan is a 10 Star employee!

Jason Ventura was a real one. Super helpful to help us ship a package while putting out multiple fires with a very rude customer making a deal over tape. Thanks Jason you were appreciated

Zain and Carly did an amazing job with a complicated service! Highly recommend this location!
-Mirabel Wigon

I never seen an office manager as committed and hardworking as Carly. I wish I can add 5 more stars!