AT&T Store

Javion was wonderful ! He was very patient & understanding. Seems knowledgeable of services & promotions & a joy to work with :)

Austin service was very good. Treated as a valued customer from the time we entered the door. Austin was very professional and the new I Phone 13 purchase was flawless. We wish the set up of voicemail was as wonderful. This is not about Austin rather a problem with the phone that was eventually corrected after 2+ hours with A T & T technical support. I would recommend working with Austin if you have the opportunity.

Customer service man was so patient and kind helping me set up my new phone.

Came into AT&T last month and upgraded two of our phones to the new iPhone 14s and was helped out by Will and his staff everything went so smooth! They also looked over our bill and found us a few ways to save more money! Appreciate the staff at the Lockport AT&T

Doug is fantastic!! He was so helpful. Answered all questions and solved all our problems. The best!!!!

Always a great experience. They always seem to find new discounts and savings for me and my family this last time they saved me over $75 on my bill. Also got me into a new phone with new ear buds. I can’t say enough great things about Will and Kenedi!! I always recommend them to all my friends and co-workers.

Austin was excellent. He was very knowledgeable about promotions and how to keep my bill as low as possible. Highly recommend seeing him when you go to this location also the store smelled wonderful

Great service. William was super friendly. Made us feel very comfortable and gave us a great deal. Very thorough and walked us through our phone transfer process.

Stopped in At & T because I was locked out of a few things on my phone and couldn’t figure out how to get back in. William was amazing and he showed me a few different things I can do with my phone.
He has amazing customer service! Very Happy Customer!

Our sales representative Austin was absolutely amazing! Helped us through the whole process! Outstanding customer service, made us feel welcome the whole time.

Will was a wonderful help in helping me replace my phone and update my plan.
Very pleasant to deal with and made understanding of plan features easy.

Service was incredibly fast, solved an issue I had with a different AT&T store in less than 5 minutes. Lionel and Will provided great, funny conversation. Trainee was very courteous and appeared to be doing a great job.

Will was very helpful in setting up my plan for my phone and watch. I have always preferred AT&T over the other carriers and have always had good service when visiting this store. I definitely recommend this crew.

The reps at our store in Lockport are terrific- patient, helpful and knowledgeable!

I love this store, they are great here especially Kennedy she helped assist me in switching over to AT&T she made the process painless she is so professional and friendly I’d recommend her to anyone! She has great salesman skills!

I was greeted immediately by the manager will he helped to get a new phone save money and always had my best interest never felt like I was being sold he help me make my decision easier not forced me into the top most expensive phone I recommend him to anyone looking to switch to AT&T or just going in to see if your getting the best deals I never thought I would be able to get a new phone and save money huge thank you again!

Went in greeted right away, phone wouldn’t power on or charge. Needed a soft reset! Was in and out in less then 5 minutes. Very pleased
Thanks again!!!

I have been a customer of the Lockport store for 15 years. The staff in the store now are super helpful, and very knowledgeable. I would definitely recommend AT&T Lockport for anyone looking to switch, or purchase!

I have been waiting for over an hr and I don’t mind as I understand how hard it is to find people that want to work, but Brian the sales associate is carrying this entire store on his back. While I was having anxiety for him watching people walk in he helped and greeted all 6 customers waiting so effortlessly and at one point still answered the store phone while on the phone with ATT. Thank you Brian for all of your help with the SIM card.

Awesome staff, helpful and was able to set me up with everything I needed. Very kind would recommend for anyone looking to set up a new phone line.