O'Reilly Auto Parts

Needed a new battery for my RAM 1500 truck. They did the battery check and cinformed it was a bad battery. They had the one i needed t in stock....and replaced the old battery for me. In and outbl in about 20 minutes. Great service. Batteries have gotten expensive.

Eric was amazing and the rest of the staff was amazing as well!!! I can’t say enough about how much they helped me with figuring out my car issue and saving so much time and money if there’s anybody that can reach out to corporate and their bosses to let them know the amazing job they’re doing there I hope that they see this and reward them. There is no doubt in my mind that I will continue to use their expertise in the future!

The gal who helped me at the counter was great. After a quick call on my way to the store, she was able to get me set up with everything I needed. The tool rental was easy, and she had it waiting at the counter when I arrived. Return was also a breeze. Great customer service.

Eric was so kind and helpful. He helped me diagnose my issue and hot me back on the road in no time! Thanks for going above and beyond any expectations. GREAT customer service!

I worked with Britt today to get a transfer case and she worked on it very diligently to get with me and provide updates on where they were in trying to get the part in and how long everything would take she was Outstanding to work with and had great customer service which is not something I see often today!! Great job!!

Huge thanks to Hunter for taking the time amidst a chaotic lunchtime to put some windshield wiper blades on my car. Very much appreciated!

Eric was very prompt to assist me as I walked in the store. He helped me to determine which bulbs I needed and then help another customer in the process. I also needed to figure out which screws were needed for my door latch and he also helped to find and install them. 10/10 !

Super nice and efficient employees. Even helped me with diagnostics.
Installed the new battery for me and gave me great advice on maintenance. The manager was also accommodating and helped resolve an issue with my return. Reccomend all of these stores. I also have used the one on Sullivan St. In Madison. These stores are super courteous and very knowledgeable with the products

Dylan helped me immensely!!! Thank you so much for your professionalism and kindness!!! He was working at the O’Reilly’s on County Line Road in Madison. It was very refreshing to come across the type of service provided here. Extremely thankful!!! Way to go Dylan and O’Reillys!!! You will have my repeat business!!! It wouldn’t be possible to give a higher recommendation 🙂👍

Always a pleasure shopping at my local O'Reilly Auto Parts store. I was greeted and assisted by Gabe during my visit today. It is a great feeling knowing there are people who care and willing to help. Thank you Gabe for providing World Class Service, not just today, but every time you have waited on me in the past.

Always super friendly and helpful people working here.

Exceptional customer service from Tim and Kaleb. Their kindness, compassion and patience for answering my overbearing questions, and their commitment in making sure my understanding of a purchase shows how good they are at what they do. Thank you Tim for changing my battery and thank you Kaleb for smiling.

Great staff on hand helpful and knowledgeable. Doing front brakes on my 2004 Accord, picked up pads and grease, headed home to start, busted a wheel lug getting the tire off. Back to the store, had the lug bolt and nuts on hand :). Always have what I need and if not they have had it there within 90 minutes. Welcome to the neighborhood, nice to have you in the area.

Listen, time is money. If you need a part, or have an issue with your vehicle, please give this store and the professional staff an opportunity to serve you. I been in this store almost weekly since they opened, and every time they have helped make my job easier!! Truly a pleasure to do business with.

The gentleman tested the battery, starter and alternator. Determined the battery was going bad, replaced the battery for me. It was on a 2017 Chevrolet work truck, takes a bit to change the battery but he accomplished it. Great guy, very knowledgeable and provided great service.

Great place, they didn’t have the battery I needed nearby or in the warehouse so the guy working there called around and checked with local competitors to help me find the last one in town. For this reason I will continue to use o’reilly as much as I can.

We are on a long road trip, they diagnosed our check engine light, and all of the staff was very helpful.

Superb service! The staff went out of their way to make sure I was taken care of. Great customer service is rare. I will return and recommend others take advantage of the above and beyond service.

Great store and amazing staff!

My boyfriend came here looking for something to make our car shine, they guy with the dreads was so nice and not only helped my boyfriend find something he also gave him his employee discount! The product he suggested works so good! It is called CMX Ceramic.