Advance Auto Parts

I was there last night and needed a car battery tested. It needed to be replaced and the staff member that assisted me was very knowledgeable and helpful. It was snowing/raining and freezing but he still replaced the battery. I would highly recommend this location. I forgot the gentleman's name but he works in the evening. Young guy.

Great guys. Knew right what I needed, very friendly and efficient. For me, that's 90% of why I give a store my business.
Plus, they had, in stock, what I needed
Awesomr experience.
I will be back. Thanks, folks!

Great service! Young man who assisted me, looked up the product I needed to be sure it was right for my car. Appreciated the concern to get the right product. Thanks!

Tim was awesome. He helped me try to figure out and install my weird sized windshield wipers. My car has 4 of them. Had me laughing the entire time. Great service and great guy. Vicky the manager was so nice too. I will go back for sure.

I needed a battery for my old PT Cruiser, bought my last one here (Webster) exactly three years ago, so I was very happy with how long it lasted as an economy battery. Tim installed it quickly and easily, and was extremely kind and helpful, as was his co worker who spent time with me talking about cars since I'm in the market for one. He drives a Honda, didn't get his name, but he was also very helpful. A great experience for someone who's a bit intimidated by cars and car issues; that kind of kindness and patience is just the best, huge cheers.

I had a really bad day trying to change my windshield wiper blades after one of mine broke. The associates in the store were so helpful and welcoming and didn’t make me feel stupid for my attempts at replacing them myself. I am so appreciative and will definitely come back for my auto needs!

Real decent guy behind the counter helped me out with an A/C issue I was having. Turns out my gauge was trash and all I needed was more refrigerant, so I'm sending this pressure sensor back to Amazon. A quick chat at the counter saved me $45.

Stopped in tonight because my car was telling me my battery in my key fob needed to be replaced the man at the counter was so helpful his name was Earnest he went as far as taking my key apart replacing my battery this guy is always so helpful thanks again Earnest this was the Webster location

Owner: There are a couple of local corporations whose service standards have been slipping badly for reasons which I think go beyond COVID. Yours haven't. Keep doing whatever you're doing to keep this from happening with your employees.

Gotta love a store whose people help change wiper blades when it's 15 degrees outside. Great store!

Walked in to buy a new battery and the
process was quick and easy. Earnest was so kind and helpful! Can’t thank him enough.

I came into this location for new Bosch Icon blades for my Nissan Rogue because I was not very impressed with the Irondequoit location I was helped by Bob he was very helpful and courteous and I was very impressed with his customer service go see Bob he's awesome give him a raise 😆

I received excellent service here. I walked in needing to buy motor oil and the man behind the counter watch me over to the oil aisle and helped me choose the right synthetic oil for my car and the season. I could tell he really cared about me.

Every time I've gone into the Webster Advance Auto they've helped me out a lot, with some pretty difficult problems. Yesterday Dave spent a lot of time making calls to help me out for what turned out to be a $2 part. After that Chris gave me detailed instructions on how to replace the part. Great job by both guys, I truly appreciate it.

That was my first time going in there, and I gotta say the cashier was polite. I recommend people to give them their business.

Bob, Alex and Ernest are awesome

Bob helped us in a jam-dead battery replacement on site on a Sunday afternoon!
Great women friendly service-Bob answered our questions and got us on our way quickly!

Customer service went above and beyond to get me the brush set I needed which was out of stock, they took the initiative to ask me if I needed help and delivered on that!

The Webster Advance Auto parts staff is knowledgeable and very accommodating. I recommend this store to anyone looking for DIY auto solutions.

Great service and great deals. A lot of Auto parts stores employees will look at you like ur an idiot and don't know what you are doing. Don't get that feeling here they just happy to help.

If they don't have the part in stock they get it usually within hours. Great return policy. Not as busy as other locations so your in and out quicker.