Ashley Store

I’m never one to give reviews but this is the exception. Went to Ashley on Super Bowl Sunday to see what I could find and walked out with a new couch to be delivered and a smile. Austin was amazing, greeted me at the door, gave me space when I let him know I was just looking, but also was there within seconds if I had any questions. Him and the manager worked with me on getting me a great deal and crunched numbers with me. Dominique also was great! She was charming, efficient, and attentive to details. Between setting up the shipping and going over everything with me her and her team were able to make me feel comfortable, not get bored to the point I would look at my phone, and had me laughing along with their conversation like they knew me personally. Will recommend anyone I know to check out Ashley of Hagerstown if needing furniture.

I went in to buy a recliner. Brandon Markley met me and was so very kind and helpful. I'm now waiting for the delivery of my purchase. Super excited. Thank you Ashley Furniture and thank you Brandon. You made my shopping experience Great!

Honestly, i came in here just looking for a sectional couch with a budget. The customer service was great! Thank you Greg, for trying your best to help me find the perfect couch for me and my family. He is very respectful, he matches peoples vibe, and he’s cool. I recommend people coming to Ashley’s furniture in hagerstown!!

My husband and I just purchased a living room set. Ethan greeted us soon as we walked in the door and was very helpful without hovering or being pushy. He was friendly and very easy to work with, definitely ask for him if you stop in!

Furniture shopping can still be fun. Our salesman was Scott Sword. Pleasant and knowledgeable. He was very helpful. The store layout was cool. Biggest selection of the 3 furniture stores we visited. Scott got us a great deal. They offered a nice warranty that covers the living room set for 5 years and the delivery fee want bad either.

Great experience today at Ashely’s furniture. Ashley was very engaging and helpful and Ashanti handled our paperwork well.

Ethan was awesome! Extremely helpful and went out of his way to check every option for us! We are leaving very happy and pleased with our experience we will continue to come and do business with Ethan!

When I went furniture shopping the staff were the most friendly and helpful people. Delivery went smoothly but I expected a battery pack for the recliner to be included as that is what I was told when I purchased my recliner. I called Ashley Furniture in Hagerstown and they had a battery pack waiting for me to pick up at the store right away. Thanks again to Miranda for getting this taken care of so quickly. Also Tonya is the one who sold me my sofa and she was excellent too. I will refer the Hagerstown Ashley Furniture’s Store to family and friends.

This is by far the nicest ashley furniture I have bought from. Sales associates are very nice and understanding, specifically Africa. The manager wasn't judgmental like other stores either. Thanks for helping us purchase our new bed 💕

We came into the store looking for a specific type of couch and Greg led us in the right direction. He was very laid back and helpful. He also made us feel very welcomed in the store. His customer service skills were amazing as well. Thank you Greg

Extremely pleasant experience. Our Sales member Austin was very helpful and accommodating to us. He went out of his way to help and make sure we were satisfied.

We love our new Sofa, loveseat and dining table. Compared to other furniture stores we shopped at, we've always loved the selection and quality offered Ashley. Greg, our sales rep and Tiana worked with us to find the best finance option. Our experience shopping at Ashley is always five stars.

Miranda was amazing. Hands down the best customer service we have received in a long time with all the purchasing we have done for new home she has been the best experience. She went above and beyond helping us find the right size furniture for our space. She was patient and Kind. Thank you Miranda!

Went to find living room furniture Austin meet us at the door and pointed my husband in the right direction walked out with a new sofa and recliner Dominique was great to she explain everything to us and said she call when our furniture will be delivered

Made a last minute stop and found what we were looking for. Bedroom set for our daughter and a kitchen table. Brandon and Tiana helped us amd both were amazing! Great personalities, easy to talk to and most of all, very professional. Thanks Brandon and Tiana!

Afrika and Dominique were amazing both in sales and customer service. Even Ms. Ashanti in customer service was so sweet. I appreciate everyone’s assistance and help with my sale. They informative and apologetic while the Comintern gave them a hassle. I’d suggest and send my friends and family here.

Tianna and Greg were great . Service was amazing. Got exactly what we wanted and they pulled out all the stops to get us the best price. Recommend them to anyone

Austin and Ashanti were amazing! They were patient and so helpful with our purchase. Also shout out to manager Aaron

The sales associate Afrika was a wonderful lady to work with to get everything I needed done. All of the people that helped me was awesome. Friendly and courteous. Great people to work with. Thank you all.

Greg was very helpful, professional, and friendly! He was very knowledgeable and helped us pick out the perfect bedroom suit for our toddler. Highly recommend!