Dillard's

I recently had the most phenomenal experience at Dillard's in the Galleria Mall, and I just have to share! I came in for a proper bra fitting, and from the moment I walked through the doors, I felt like a VIP.

The staff was incredibly welcoming and professional, and I was promptly greeted by a specialist who truly knew her craft. She took the time to understand my needs and preferences, making me feel comfortable and at ease throughout the entire process.

When I walked in, I was wearing a completely improper bra size. I had no idea how much of a difference a proper fitting could make! The fitting itself was a revelation. The specialist's expertise was evident as she meticulously measured and recommended bras that not only fit perfectly but also provided unparalleled comfort and support. It was as if I had been wearing the wrong size all my life!

What really stood out was the personalized attention and care. The specialist offered insightful advice on styles that would best suit my body type and lifestyle, and I never once felt rushed or pressured into making a purchase. Instead, I felt empowered with knowledge and confident in my choices.

The selection at Dillard's is extensive and top-notch. I found several bras that not only fit like a dream but also looked beautiful. The quality of the products is exceptional, and I left the store feeling more comfortable and fully supported, both in my new bra and in the outstanding customer support I received.

I cannot recommend Dillard's at the Galleria Mall highly enough for anyone in need of a proper bra fitting. The exceptional service, expert advice, and overall experience were truly outstanding. I will definitely be returning and will be recommending this location to all my friends and family!

Thank you, Dillard's, for making this such a wonderful and transformative experience!

My wife needed a couple nice outfits for this week right away. A couple of Dillard's ladies assisted us in finding just what my wife wanted & we were soon on our way. I'm sorry I've forgotten their names, but we thank them for their help. We ended up buying twice as much as we were going to order 🙂

A very nice Dillard’s store, which is close-by to Green Valley. Today was “Hero’s Appreciation Day,” which Dillard’s has been doing for many years to recognize military and first responders and their families. As one, I cannot express my gratitude to Dillard’s on how much it means. For this reason, we have continued to support Dillard’s by shopping there throughout the year and will continue to do so. Would also like to recognize several Dillard employees that were so friendly and helpful during our shopping experience. The first was the nice lady we met in the Customer Service Department who has been there for many years, but I forgot her name (will find out an update). The other two employees are Jessica Kuykendall (Ladies Shoe Assoc.) and Elda Salazar-Ramirez (Beauty Stylist) – thank you for your assistance and for being so nice and friendly. Thank you again Dillard’s for supporting and recognizing all of us each year that serve.

I was in the men's fragrance area. I was attended by Natalie. Let me tell you about this young lady. She was so patient with me and kind. She went out of her way to help me. I had such a good time with her. I hope someone from Dillard's reads this and celebrates this young woman's skill at this work she does.

Wonderful sales associate in Men's dept that helped hubby find in the back room the size he needed for the shirt he wanted since his sz was not on sales floor. Hubby bought 2. Son bought cologne & a shirt. Loved the dept store

Great Customer Service!!!! But customers have too take responsibility too. Seating with my wife. Lady tells Sales person that they forgot a Free gift….. wow really. Your the customer you didn’t give the salesperson the free gift slip. So the salesperson didn’t Forget Anything!!!!!

The men’s department is just wonderful. See Malcolm he is so helpful and is so knowledgeable. It is quick and easy in and out. The store is always clean and neat which makes everything easy to find. They also have high quality store brands and run great sales year round. Their return policy is one of the best in the business and are focused on making sure the customer is happy

Came in with cousin and aunt to browse and ended up purchasing the cutest 70’s inspired shoes omg! But this review isn’t about that most adorable shoe! Jonata is truly the star of the evening. She was alone and handled everyone that was coming at her. I mean give this woman a raise because she was so graceful and customer focused. it is so rare to experience this level of service. I will be back just to experience her level of professionalism. Shout out to Dillards for having her on your team.

Just love Dillard's,, beautiful displays and merchandise, love the fragrance department, very friendly sales staff..my son and I had a great time

Purchased some shoes online. They didn't fit comfortably so I returned them. Online purchases need to be returned at Customer Service and it was an extremely easy process. The refund was credited to my charge card.

Elegant store with upscale fashion and accessories. Staff was was attentive without being intrusive. Found some lovely dresses for my wife.

Friendly staff, good selection, clean and maintained facilities, very nice.

The lovely ladies at the perfume counter at Dillard’s are sooo helpful and sweet. After sampling the latest fragrances(which are awesome !)I was taken over to the Christian Dior cosmetics counter and was given some fabulous info on keeping my skin super-hydrated during these windy winter months in Nevada. I also made an appointment for a complementary facial next week. I’m so excited! On the walk back through the store I captured some awesome pics of gift ideas for my best girlfriends! Travel cases for $39!!! Wow! Thank you Dillard’s for having the best! associates !♥

I’m familiar with Dillard in Florida, have shopped the many times many locations. The Dillard @ The Henderson Gallery is at least a step or two above in presentation as well as caliber of Sales Associates. Very happy

I love Dillard's! ❤ it's my favorite 😍 department store! The sales are everything 🙌🏾 I can't fit the additional percentage % off sale 🌹💋🍾🥂 follow me on IG @fashionably.bougie

All the workers here were helpful, the security guard kept watching me like I was a criminal. Ended up buying lots of new gear for the season. Other than the security guard making me feel uncomfortable every thing else was excellent.

Great services, great deals. The manager granted me the discount prices that were not recorded in its system saving me 50%

Left a bad review on here and sent a review to direct Dillards. The store manger personally reached out in a very timely response to apologize and make it right. Very happy. Original review was an issue with a counter not having someone every time I’d go. This time there was a counter manager and someone else. Both gave me a card with contact number to ensure as well someone will always be at the counter. Store manger also said he will always have someone present or will be glad to personally assist. He really made it right so I’m updating my 1 star to a 5!

Had what I needed, was clean and I don't miss being harassed by employees, so I was quite happy with being left alone to shop.

I shop at Dillards at The GALLERIA frequently & was there yesterday. I was in the jewelry department & found a pair of earrings I really liked. I looked around & couldn’t find a sales associate. A lovely lady approached me & asked if I needed help… I told her I was looking for an associate to ring up my earrings. She told me her name was Elaine & although she worked in the Chanel dept she would be happy to assist me! Elaine was so friendly & helpful that I just had to write her a glowing review!⭐⭐⭐⭐⭐ These days so many people are indifferent & don’t really know the meaning of “customer service” …. ELAINE is a FANTASTIC example of an outstanding sales & customer service professional! I THANK HER for her kindness & you can be sure I will continue to purchase Chanel products etc. from her! I’ve been in high level sales & marketing my entire career so I truly APPRECIATE the great customer service ELAINE showed me! ELAINE, you are a lovely lady inside & out! It was a true PLEASURE to meet you!🥰👍 Looking forward to seeing you again soon!⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐