JCPenney

Everything is so beautiful,little pricey unless you buy whatever on sale’s are good deal

I received fantastic customer service from Kat at the Galleria at Sunset. I visited the store on 10/6/23 and I was warmly greeted immediately upon arrival by Kat. I was looking to buy a plain black polo shirt and khaki pants and Kat offered assistance with my request right away. Kat led me to a black polo shirt which was my size and didn't have any logos on it so I was very happy we found one so quickly. Then Kat and I proceeded to look for khaki pants and Kat patiently stuck with me the whole time until I found exactly what I was looking for. Kat was showing me different styles and different sizes and offering any suggestions she could. Kat was a huge help and I was very grateful for her kindness, patience, and knowledge of the women's department and the store. Kat is a wonderful asset to this location and went above and beyond what was expected!

For a struggling mall based retail industry, I was pleasantly surprised at how nice the staff was here. Usually retail is so understaffed and underpaid that employees are rightfully angry. Maybe I just got a good day. But I went in to get a blazer and had a really nice experience.

The salesperson in the makeup department was wonderful. She went above and beyond helping us find cologne for my friend's brother.

I was helped by a young lady, who's name I believe was "Abriana" but I could be incorrect. She was fantastic, and a good sport in helping me as I aimlessly shopped for jewelry, without knowing much at all about jewelry. Very good experience with her!

Love the hair salon. Found a super designer! Easy to find. Pleasant employees. Nice customer service!!

We got our pictures taken here by Lande and she was great she made us feel comfortable while we took our first holiday photos married— she’s a great photographer and helped us be goofy and find some fun and nice holiday poses.

I ordered curbside pick-up and shopped in store. The displays made it easy to find outfits for my undecisive daughter 😁both methods were a very pleasant experience because the employees were dedicated and very friendly 😀

My go-to place for men's clothes. Often I order online and pickuo in store. Returns are a breeze. Always check for coupons, the discount can be substantial. The staff has always been helpful and friendly. I park upstairs by the food court for quick access to online pickup. Full range of name brand products. RECOMMENDED

Great store! We found the exact boots my wife wanted and they were on sale for a great price too!

Nice store to shop, I knew what I was looking for so didn't spend time there.

I order 3 Teen age Backpacks on Sunday and went in and picked them up. Great price as I am donating these.

Nice store and very nice employees. Well stocked shelves. My only issue is the lower level outsider but being open for entry, it says it's a fire exit only, you should allow people to enter here

It s amazing place for shopping affordable prices

Amazing there is still a JCP around. Found a gift for the whole family. 😊 😃

Good customer service. Not crowded, customers and employees were courteous. Big 50% off sale going throughout the store. No courteous long lines. Best of all, the AC was working! LOL. I went there for Levi jeans. Losing weight. They had my new size. Have a great weekend everyone.

Super helpful staff. Lots of clothing on sale. Couldn't find what we were looking for so they ordered it for us. Super fast delivery, already in after only 2 days. Really impressed with this store!

Very helpful customer service personnel were able to assist me with my order in a matter of minutes.

We ordered some mens sandals online. Went to this store to pick up our purchase. Parking lot was not busy, so able to park close to store entrance.
Found the online pick up order desk, and the employee who helped us was friendly and courteous.
Easy pick up and admired all the well organized areas of the store.
We'll definitely come back to shop, it was right before closing at 8pm, so all we did was get the sandals and leave.

Hair Salon

My favorite stylist Bev did it again. Went in for deep condition and straightening. She blew it away!
I had people telling me how great my hair looked as I walked around after.
Can't beat that!
The picture is 2 days later. Curls are still holding and feels silky smooth!
JCP is lucky to have this lady!