Mattress Firm Ephrata Crossing

Sherry was incredible! She asked the perfect questions as to why we needed the new mattress and then gave the best options for the price range we had and gave my significant other and I the space and opportunity to really feel out the mattresses and choose the one that was best for us. She also gave us phenomenal pricing and cared for our best interest. I 100% recommend her!

Went in as a walk in to get a good idea of what we wanted in a mattress. Kenny was already helping another couple, but made sure to take the time to match us with several good options! He did an excellent job of balancing our needs with the other shoppers, and even was able to handle a truck pick up in between! We are very excited about our new bed, and very grateful to Kenny for his outstanding customer service and positive attitude on a busy rainy Saturday.

Sherry went above and beyond to help me find the perfect mattress replacement. I can’t recommend her enough! Thank you! Professional and kind!

Brandon was great from the moment we walked in the store. There were no pressure sales. He was patient and answered all of our questions throughly. We were able to put a nice mattress package together and are looking forward to getting it delivered.

I had a great experience mattress shopping - they helped me figure out what firmness level and what mattress top I liked, gave me plenty of room to try out all my options, and were very helpful in the buying process. I didn't feel any pressure to buy but am excited about the one I bought!

Brandon Rennix provided excellent customer service and matched us with an excellent deal! We would recommend him and Mattress Firm to anyone in the market for a new bed!

Brandon was great! He hooked us up with a great deal and we're very happy with our new mattress and base.

Brandon was very friendly and knowledgeable! Took the time to explain different features and very helpful. Definitely recommend!

Anthony was super nice and helped us get the right one for our needs.

We needed to exchange the box spring for a 5” box spring, and Brandon make it happen so smoothly! Appreciate that:)

Very informative on our options. Answered our questions fully and nice customer service overall.

Anthony!! Anthony was beyond amazing. He has great customer service and helped my fiancé and I pick the best mattress for our needs. Could not recommend him enough!!

Amanda was by far one of the best sales people I ever dealt with, knowledge of her job and no pressure attitude, not to mention, by the time came I left with my daughter, I felt Amanda was part of our family. Sincerely enjoyed our experience.

Pleasantly greeted as soon as we walked in the door, very helpful and friendly staff,

The service was very good, both representatives were very polite and helpful,

Sherry was wonderful and very helpful!

My husband and I stopped by today to see what was new on the market do a little research, Mike helped us out from start to end explaining everything that was new and how the technology worked in the product we were looking at, we didn’t go in to Buy today, but we did, we were very happy with the service, and hopefully delivery will be just a smooth,… thank you Mike for all your help!!

Excellent service from Sherry!

Sherry was awesome to work with

This is such a nice store! The staff was so friendly and helpful! Their process made it so easy to figure how to fix my sleep issues!