True Value At Oakbrook

The staff here is outstanding! I’ve dealt with different members of staff on different occasions and they’re always cheerful and super helpful. I love this location, it’s so easy to get in and out without crowds or traffic. The store always has what I need.

This place is always a joy to shop because it’s clean, organized, and the people are helpful. My most recent transaction involved a Uhaul trailer rental. Brandon is who helped me. He was super patient with me and even let me borrow a 7 way-4 pin trailer wiring adapter. When I came back 4 days later he was the one who checked the trailer back in and he was still quick, courteous, and super efficient.

Good old fashioned hardware store, similar to ACE and the same friendly home town people there. I wish I had gone here first as the prices are actually better than Amazon, for the items that I needed. Actually, I had to take the Husqvarna Chainsaw from Amazon there for warranty work since Amazon wouldn't take it back when it wouldn't start. Next time, I will just go here!

After just having a terrible experience with another hardware store just down the road who had two of my chainsaw blades for over 3 weeks waiting to be sharpened, I took my blades back and brought them to True Value. Less than 20 hours later, I received a call that they have been sharpened and we're ready to be picked up. Great job!

I went in multiple times for different paint samples before we finally decided on one we liked. The employees were so nice and helpful! They even remembered what paint I ended with when o went back for something else a week or so later. Great customer service!

I love coming to this place! Yes its a little more expensive BUT it's locally owned so I know my money is going to the right place. They were open when tornadoes ripped through Chattanooga and I was able to get a chainsaw to help remove trees from my neighbors. Staff is always nice and willing to do anything to help!

Had to take some glue back but they are always willing to exchange anything that might be wrong. They are a great asset to this community especially to me. They are two and a half miles my house. I love this place and the people that work there are super.

My experience at True Value Oakbrook was incredible. John was great in helping me find my 5gallon GP Hydraulic fluid. He was also super hunky.

Great experience from the beginning! Three cheerful people greeted me as soon as I walked in the door. One of them never left my side until he helped my find everything I came there for and was ready to just browse. The entire staff was very friendly. I’ll be coming back here for all my hardware in the future!

Our family just recently relocated from FL to TN and my husband drove up a few days early with the Uhaul to get everything unpacked before me and the kids arrived. He didn’t have any other vehicle aside from the uhaul he drove up, so the plan was to have him drop off the truck at the designated location (True Value at Oakbrook) and then he would take an Uber back to our house. Well that didn’t work so well because there were no Ubers, lyfts, or even taxis available. He told the lady cashier as he was checking out that he had no way home and she called her husband who arrived 5 mins later to give my husband a ride home! The return process for the uhaul was quick and easy, but this generous offer just blew my mind. It’s reasons like this that we are so excited to call TN our new home!

This place is very clean and organized. The staff is friendly and attentive. Connor especially helped me out on 2 separate occasions now and took the time to help me remove a pin from a jack lever. Exceptional service!

First time in the store today. I was impressed. Clean, wide variety of items, friendly and helpful staff. Will go back again when I need something else for home or garden. Located close to home as well.

Very friendly and helpful staff helping me find what I was looking for. Really nice having a hardware store of this caliber out in East Brainerd area. Very nice paint selection.

Very nice store and friendly people. Picked up some bags of cement and a bag of mortar and they got it and loaded it in my vehicle. To beat it all its close to my house.

These guys are great! Very helpful, great customer service and if they don't have it they will try to order it in for you.

Staff went above and beyond to help find a solution to the repair problem I was having. They didn’t just point to an aisle and walk away.

Friendly, customer-centric service and clean store. I will make this a regular stop for most home needs.

Very helpful staff! Needed a product they didnt have, they ordered it for me and called me within a couple days to pick up!

Super helpful and very friendly! I'm looking forward to having this store so close by!

Awesome customer service! Patient with my squirrelly kids grabbing toys!