Famous Footwear

Famous footwear is pretty cool if they don't have something in your size you can order it online ship it directly to the store or to your house.
I get all my little boy's shoes news from here it's close to my place, they're pretty decent in price my son goes through shoes about every 6 or 8 months.

On Wednesday, June 14, 2023 I went into this Famous Footwear store to return a pair of Converse that I had bought for my daughter for her birthday on June 7th. I bought them online and had them shipped to me which I paid extra ($14) to make sure that I had them in time for my daughter's birthday. I actually made the mistake of buying the wrong size, so I wanted to return them to the store and I was thinking that I would just have to get a refund for the pair I had and then reorder them online and pay again to have them shipped to me...this time in the right size. Well, I was greeted by a young lady named Alexia, who asked me if I wanted to return something and I said yes. She was SO professional and actually went in and saw where the same shoe was now $5 cheaper than when I bought them, so she refunded me the $5 difference, ordered me the right size and said they would be shipped to my house free of charge!!! Wow, what a great way for this to all turn out...basically, totally stress free with great results! And to make things even better, the shoes were delivered to me on yesterday, June 16th only 2 days after I went into the store, which was DAYS faster than when I had originally ordered the first pair in the wrong size and paid $14 to have them shipped to me. I don't live very close to Roswell, but in the future I'm willing to drive to this store for any of my future shoe purchases with them because I know if that OUTSTANDING employee Alexia (if she's still there) will make it an enjoyable experience! Thanks to Alexia for outstanding customer service and even in a very timely way!!! 😁👏

I got the cutest pair of moccasins here 🥰 and the store manager was super friendly even though the bathroom was on the fritz and I know her day probably wasn't going very well ❤🧡💛💚💙💜

The store was clean and well organized, all of the employees were very nice and helpful. The staff allowed me to breastfeed my baby in the seating area. We also got a great deal on the shoes!! We will be back, thank you!!!

Cashier was friendly, and the store was very well kept. They have a variety of good quality shoes

Son and I arrived and had the whole store to ourselves, very clean and nice. Great service.

Carson was the Best Help today. You folks are lucky to have him. Good customer service skills A+

Store was clean. Staff was nice. Couldn't find dress shoes there

Associates took great care of me. They even have sales one must come & see. Thank you team

Nice new clean store. Staff was great and we got a great deal.

Good selection clean store the Alexia was nice

It is my favorites place . You can get what you want for a reasonable price. You will also get great discounts a Thank you.

Nice staff. Good customer service.

Wide variety of sport and casual shoes at a fair discount

Great customer service! Especially Ina!!

Good shoes good service

Buenas oferta