truenorth

I was a customer at this Medina Ohio store for several years when it was Shell. Since they have changed to true north several months back I no longer get any fuel rewards even though I would spend $25-$30 dollars in the store every day. They have also gotten rid of the smith chocolate milk and went with Borden chocolate milk which tastes water down. I have been told the fuel rewards would soon start working but did not see this happening. All I was told was to call a number to get it resolved. REALLY. For these reasons I no longer visit this store and I know of several other people whom no longer visit that store for either the same reason or other reasons. At this present time I will not return to that store. For your information I now go to a BP Station directly down the road. The transition from shell to true north I thought would be a positive thing but I was truly wrong. Do some research before you just change things around.
From a ex shell / call it what you want truenorth ex shopper.