Rack Room Shoes

Very clean store with a helpful, kind staff. A young woman named Ivana helped me and was better than I could have asked for. She was cheery and answered every question I had with a smile. She said she’s only been working there for a few months. If I was her boss I would definitely give her a bonus or a raise. I’ll definitely be back because of workers like Ivana!

The one behind Columbia outlet is amazing. The store is always well organized and the employees are actually helpful! Do not go to the one next to old navy, they are always disorganized, and the employees are rude.
Monica, the store manager is an amazing help! She always helps me efficiently, and happily! We love the store!

Every Time I Come In This Store I Always Get Great Customer Service. I Like That It’s Well Organized I Can Always Find What I’m Looking For In This Store.

They help and service were great....👍

Siempre me tratan mal, quiero pensar que así son con todos, pero bueno, hay bonitos zapatos.

Variado buenos precios

Rack Room Shoes offers a large variety of shoes from kid to adult. Their prices are fair and they usually have a buy one get one deal going on. They have a large selection. If you can't find exactly what you are looking for they can order and then ship the shoes to your house. The shoe attendants who work here are very nice and helpful.

Very nice & helpful clerk. My Husband bought 1 pair of shoes but the clerk referred us to another location down the street suggesting we take advantage of the Buy 1 Pair, Get 1 50% Off.

Associates did not make eye contact, acknowledge me, or offer any assistance. Prices not as affordable as they used to be. Even the clearance items were expensive!

Lyndsey is just awful. Horrible customer service. If I was the manager I would fire her in a heartbeat. My friend was with me and experienced the same attitude that was given. I walked out saying having a good weekend thinking she might just needed to hear that- she looked at me and didn’t say one word.

Save your time and go to the other rack room location

The women who was working behind the counter wearing the “manager tag” was extremely rude too me for absolutely no reason. I literally asked a question about the buy one 50% tag posted all over the place on various shoes and she proceeded to talk too me like some kind of idiot, who is supposed to know the sale that was going on. She bossed me around and over all was just rude and demanding. Definitely should hire a different person too be the manager.

I can't even get a help ! When I decided to help myself! Very rude employees ask to get down with attitude !!! I couldn't reach a shoe I'm looking for but they don't have size ....! You need to hire better employees, not this lazy worker can't help other ! I'm never coming back here again!!!

Don’t go in there, the costumer service worse if you have questions they answer really bad and make bad faces, I was gonna buy but after I ask a question she answer me really rude and I give up. 2 persons answer me bad.