AT&T Store is located in Potomac Falls (Village in Virginia), United States. It's address is 46515 Harry Byrd Hwy #120, Sterling, VA 20164.
46515 Harry Byrd Hwy #120, Sterling, VA 20164
2JF5+QF Sterling, Virginia
(571) 926-8444
Check Time Table for AT&T Store
Monday | 10 AM to 8 PM |
---|---|
Tuesday | 10 AM to 8 PM |
Wednesday | 10 AM to 8 PM |
Thursday | 10 AM to 8 PM |
Friday | 10 AM to 8 PM |
Saturday | 10 AM to 8 PM |
Sunday | 12 to 6 PM |
Questions & Answers
Where is AT&T Store?
AT&T Store is located at: 46515 Harry Byrd Hwy #120, Sterling, VA 20164.
What is the phone number of AT&T Store?
You can try to calling this number: (571) 926-8444
What are the coordinates of AT&T Store?
Coordinates: 39.0244021, -77.3913351
AT&T Store Reviews
2024-02-02 23:00:07 GMT
This store has been nothing but helpful, the store manager Edris is professional and very helpful finding the best deal for me and my family. I highly recommend coming here for your cellular needs.
2023-09-25 00:25:09 GMT
Edris helped me to upgrade my phone and cancel one of the phone lines I don’t need anymore. He did really great job and I’m so satisfied on it.
2024-02-02 23:07:56 GMT
Omg I don’t know what to say about kind , nice and smart boy , Edres, his amazing, thank you for customer support that you’re doing. Good luck 👍🏻
2024-02-03 19:55:57 GMT
Very experienced customer service, knowledgeable about product and services able to answer all questions that I had very mature with response.
Advisor Edris
Thank you
2023-08-04 22:52:01 GMT
Edris is so wonderful, helpful, patient and kind! Thank you for the amazing service! Every one there was great! So nice and professional! Highly recommend this shop!
2023-01-13 17:02:32 GMT
If I could add more stars I would. After a week multiple calls with AT& T customer service after a billing fiasco and my service being totally disconnected, I went to this location to see if they could help. Shaan and Adnon checked my account and diagnosed he issue within 15 minutes of digging in to my account.
They told me I would have to call customer service again to resolve the problem ( my heart sank) but not only did they call them for me, they spoke with the representatives to get to the right department, and then explained to them the issue and what needs to happen to resolve it. They patiently sat with me as I worked out the issues with my account with customer service, and afterward made sure my veterans discount was added.
I can't stress enough how much of a breath of fresh air these gentlemen were after over 8 hours total of being on the phone with customer service with absolutely no results. I'll only visit this AT&T store moving forward. Shaan and Adnon were great!!!
2022-02-11 15:34:45 GMT
I really got the best customer service experience at this store, not once but twice.
The first time I visited, Shawn in the store was super helpful, extremely courteous and willing to go out of his way to ensure my plan issue and questions were resolved. I was so pleased that I went again to the same store for device upgrades, I had the same great experience the second time with another gentleman, Adnan, at the store.
In the past I would generally do such upgrades by just calling ATT which was never the best of experience. Being able to resolve my cellular issues face to face with a person, was so much better than having to deal with ATT customer service on the phone.
I highly recommend this store for all of upgrade, plan issues and other needs.
2021-06-07 17:42:00 GMT
The best AT&T store. Very professional, welcoming, and friendly customer services. I am writing a review because I felt they deserve appreciation. Usually, customer service with wireless carriers welcome you and treat you nice when you are a new customer or purchase anew service, but they are very nice even when return a device or change your mind about something. They explain and fix any issue with the service. Very nice and patient with customers.They are always willing to help. Glad to have them nearby.
2023-08-16 17:06:37 GMT
Edris was realy helpfull and i thank him for what he did to me he is the best.
2023-08-16 17:17:12 GMT
Edris helped me today and he was very patient and fast to help me 100% recommend to get help from him.
2022-02-22 01:09:20 GMT
Shaan and his crew will help you with whatever you need in a timely manner. I visited for a new phone and they found me the best deal for my situation. They are very good at explaining all kinds of different scenarios clearly to help you make the most informed decision possible. I cannot recommend this store enough for any att customers.
2020-10-17 03:53:34 GMT
Shaan was very patience and help to ensure our family's needs were met. We came to add a new device and change a phone number in our current plan and it worked out successfully. We were very impressed with his service and dedication to make customer's very happy. I recommend this store.
2020-12-29 16:15:51 GMT
Shaan and staff were extremely helpful and patient with us while transferring over our family plan. You can tell that he was trying to work with us to get a deal that can benefit us in the best possible way. I will definitely come back here for any future transfers or upgrades.
2020-12-26 18:49:26 GMT
The manager of this store, Shaar, worked with me to purchase a new iPHONE 12 and was so patient, kind and understanding. I was transferring my account to my son’s family plan which entailed more than I had anticipated and the Schaar, helped me get through all the extra verification the finalize the transfer. I was in the store today (12/26) to pick up my phone, the store was crowded and is amazing how he can patiently multi-plex. It was a pleasure to do business with him.
2021-03-23 23:39:36 GMT
I'd bought a phone and returned it, they were very nice and patient accepting it back and fixing my old one so it worked again. Definitely going back for my next phone when I've picked it. Bit harder to get into with the U-turns coming from the east but makes it a quieter place and easier to get service than over by Wegs.
2021-06-19 16:38:39 GMT
Upgrading phones can be such a hassle. Not this time. Thank you SHAAN for providing such professional, courteous, and knowledgeable service. Our phones were upgraded in record time with no issues. Thank you SHAAN for making this a pleasurable experience! Keep up the excellent work!
2022-05-12 18:02:02 GMT
The staff was kind and courteous to my inquiries and helped me set up a new phone. Experience was very professional. I always go to this ATT phone store for all my needs and questions. Excellent representatives!
2020-12-30 01:04:49 GMT
Just took on a family plan for six devices and Shaan not only spent time making sure we got the best possible deal possible he also stayed after closing hours to make sure everything was sorted before we left. Genuinely helpful and caring, will only come here in future for all our mobile needs.
2021-03-24 01:04:49 GMT
Shawn & Adnan in Sterling Virginia were fantastic. I've been in customer service for many years. Their customer service, and friendliness was top notch. I will return, and will recommend them to others.
2020-12-19 00:31:51 GMT
Absolutely great service. Customer service outstanding. Took time to explain and find information that was needed and miss informed by others. Explained everything very detailed and great customer service. Store very organized and clean very comfortable to stable a conversion with the agents. Thank you
Write a review of AT&T Store
AT&T Store Directions
About Potomac Falls
Village in Virginia
Top Rated Addresses in Potomac Falls
-
Costco Wholesale
Warehouse store -
Sweetwater Tavern
American restaurant -
Ashley Store
Furniture store -
Macy's
Department store -
Red Lobster
Seafood restaurant -
Los Toltecos of Sterling
Mexican restaurant -
The Home Depot
Home improvement store -
Kohl's
Department store -
MISSION BBQ
Barbecue restaurant -
ALDI
Supermarket
Addresses Near Potomac Falls
-
Harris Teeter
Supermarket -
Ollie's Bargain Outlet
Discount shop -
High Up Food Mart
Convenience Store -
Dollar Tree
Pound Shop -
Five Below
Variety Shop -
Ross Dress for Less
Clothing Shop -
Kohl's
Department store -
Target
Department store -
Total Wine & More
Wine shop