Big Lots

I have to say that this store is so above to all the other furniture stores.
I bought an electric chimene and because I leave close to the store they did a free delivery to my home.
It took only 3 days, customer service excelente, the seller answered all my questions and show me different models.

I bought in Ashley furniture as well but I requested my money back since they keep blaming COVID for the months delay the same was with Havertys Furniture those stores were full of lies.

Big Lots still our number one.

I love this store!! Wonderful employees! Helpful and friendly!!

Best place to find Christmas decorations at a reasonable price, plus they are pretty.

Bought what I needed, plenty more I wanted to buy. I was in a hurry, there was food to cook for our Family Reunion.

I felt comfortable and unencumbered. When I walked in the door I was greeted with a genuine hello how are you doing. It's almost impossible to get that in today's society and I was more than pleasantly surprised except my shopping experience. I found what I wanted right away and see other things that I want to go back and purchase. To top it all off I got a discount it's like they paid me for shopping there and the woman at the register touched my heart I wanted to hug her so I can get a little more love from Big Lots

Just like it said Big Lots this is the biggest Big Lots I've ever been in this was like a One-Stop shop Walmart type of situation all they need now is frozen foods and I would shop there forever this place was amazing I went down Al's and Al's beautifulness you have to go to see or no can you please put a frozen food section in there somewhere for me I would really appreciate it because Dollar Tree is no longer Dollar Tree even though they have frozen food it's not Dollar Tree is dollar 25 tree those 25 cents to start to add up that's a different store though at least we know what the prices is in Big Lots it's what it say it is

The manger was great. Very helpful.

What a great store this specific one. There is a manager Mrs. Peggy, she is si professional and friendly, haven't met not very often such person in function of a store manager.

The store itself extremely well organized, very clean and the staff well trained!

Big Lot must be very pleased having such a good store manager!

Thank you Mrs. Peggy and also Mr. Steve.

UPDATE:
My wife and I came back and Juan was an absolute nightmare. No customer service skills and actually told us the complete opposite of what Rick said. Rick asked his manager if we could get a discount on the display, since they usually do not sell the display. The manager agreed for 10% off. Then Juan says they will not give a discount and says my 15% off reward isn’t valid either. This visit just has us walking out confused and upset.

Rick was the kindest, most helpful employee I think I have ever encountered. My wife and I needed to buy a loveseat and we fell in love with one here. They only had the display and went above and beyond to get me signed up for the rewards to help us out, as well as asking the manager if he could sell us the display. We left very pleased with Rick and I hope he gets recognition for his hard work and being so genuine to his customers!! Thank you!!

I shop here regularly. Cute seasonal items.

LP the gentleman who was Cashering when me and my sis was in there was so nice, friendly and helpful wish more people who works in public stores was like him

When into the store to buy several large items, a d I was lucky enough to deal with Theresa. She was amazing. It's not possible for her to have been more helpful than she was. A true asset to Big Lots, I hope the people in charge, a love the store level, realize how fortunate they are to have her !!!

Great place to find neat things

This Big Lots is great! I purchased a couch through this location and purchased with a warranty. After some time we had an issue with the springs on one side, I followed the process to warranty one half of the couch. After some frustrations with the warranty company i was finally refunded the half i was entitled to. I then proceeded to the store to attempt and purchase the half of the couch i needed. The couch was no longer available, smh.... The store manager Peggy took action and figured a solution so that I would be reimbursed for the half that I now could not buy. I'm now able to put the money towards a new couch, Peggy is the BOMB! Thank you so very much for your service! This process has been frustrating but she did everything in her power to make it right!

Love it lots of great deals and helpful staff

This location in South Lakeland it's big, good parking, nice staff and I find many more things every time that we visit.

On Thanksgiving morning I realized I didn't buy my marshmallows for my yams. I searched for a store open. My own store closed that day. Amazingly I found Biglots open. I called and got the most wonderful cheery voice on Thanksgiving from Mattie inspite of working the holiday. She was a pleasure and held my marshmallows till I got there. Made my dinner complete. She is a great customer service associate. She's an asset to your store on South Florida Ave.

Thank you Mattie
Best Regards
Roberta

Family store and friendly atmosphere . Great merchandise .

A lot of ideas for the holidays and everyday stuff too

The aisles are bigger than the one on the north side. Much easier to navigate through as this was once a grocery store.