AT&T Store

I had problems with connecting to the network with my new iPhone. It would not receive or make any calls. I was very frustrated. Quickly the staff at the store at ATT tried helping resolve my iPhone issue. In a moment, the actual manager was helping with my situation and was able to resolve phone issues. I was so happy and relieved. The manager, Gianna, made sure everything was ok before I left. The customer Service was quick and easy for me. Professional great happy people working there. I will be back.

I go to the AT&T store on Veterans in Kenner for my cell phone services. The service Vanessa gives is excellent! She is friendly, knowledgeable, and super helpful! Thank you Vanessa!!

Jaamal was amazing and super helpful throughout the process of switching over to AT&T and getting a new phone. Definitely recommend!

Fast friendly service Jay helped me get everything I needed and answered all of my questions.

Mya took absolute the most best care of me. Her beautiful personality was a true compliment to a lacklustre corporate experience that AT&t usually provides. her partner was a little silly and I probably wouldn't have had the best results going thru him. I wish I had more reasons to go back there and give my business.

Naij was my rep, she was patient, observant, and knowledgeable. I will definitely be back to this location for any future needs.

Very helpful. I was able to get everything I needed at a good price. Also helped to set up my new phone and apply the screen protector. I was also able to get a deal on the accessories and some Samsung headphones.

The service worker, Emily, was exceptional!! She was so attentive and quick. The best experience I've had with ATT so far! The store got pretty busy at one point and she somehow managed to take care of everyone quickly while still attending to me as I was waiting for my old phone to transfer over to my new one. Great worker!!

Great visit at the location. I will continue to do business here and this amazing team

Had the best experience at this location the new management and staff were all amazing

I had a SIM card issue and went to the ATT store on vets. Joshua was the tech and he handled the situation very well. Super cool guy and knew just what to do to solve the issue. Very pleased with the experience.

I never do reviews however, Jason seriously deserves a shout out. Everyone in the store was VERY helpful, unfortunately my mess required a manager. Not only did he get my husband and I out of a huge mess with customer service, but he literally stayed 2 hours late to help us out with a smile on his face. Incredible customer service skills, very appreciated. Jason saved my experience with AT&T!

Jason was such a huge help with all my technical needs! He was patient and answered all of my questions and explained each step thoroughly. I went in the store with quiet a few different things I needed done and was able to get them all resolved in a timely manner! Will definitely be going see Jason for all future transactions!

Store Manager Juanita was excellent she upgraded my device gave me really good deals also let me go to work while she did my transfer she is the best definitely recommend. Amazing customer service.

Mya was really helpful on assisting me when I came into the store last week. She was really informative and just had a kind sweet spirit. She was really patient with me and answered any and all questions that I had to ask. It was an excellent experience to be assisted by her and I would recommend for anyone who would go to this location to ask for her she’s such a doll.

Came in after two hours on the phone with customer care... Jason handled all our issues transferring over from Verizon to AT&T. Helped my husband back up data... he went above and beyond to help us.

Extremely satisfied!

Just had the absolute best customer service EVER at the 2240 Veterans store. Shayne S. Was so pleasant, understanding and willing to help my Mom with her phone and my stepdad with his. This is now our go to location. Especially after a bad experience at the West Esplanade store with Dave.

I went in the store to change service from a different carrier. I was immediately greeted by Kiersten. She answered all of my questions and gave me my options. After I transferred my service she went out of her way to help me with any issues or questions that l had.

By far the best AT&T store in the area! Rae is amazing. She took her time with us, made sure we were thoroughly happy and was able to update our account with the best plan options and we even got two new phones without our bill going up. If you need assistance in any way, this is the store to go to!

Throughly love this staff. Unlike any experience I’ve had at an ATT store. They take their time with each customer to assure you leave completely set up. Spent time resetting passwords and getting all of my data from my old phone. Rae helped me but the rest of the staff was very upbeat, they actually enjoy their job. Strong family environment. Highly recommend.