CVS

Again the pharmacy staff at CVS Havertown was friendly and helpful. When I asked for a record of my vaccinations I've had through all CVS's, I was immediately given help and the list What's printed for me.

Pharmacy is the best ,they work very hard ! an answer all your questions an concerns.. whatever they're paid is not enough. Great people

Much more friendly and efficient than the CVS on Lansdowne Ave. This is now my preferred location since I'm required to use CVS for prescriptions. Just no self check out for the retail side, but the line isn't usually a wait.

Tim, the manager, is a kind and caring soul. One can tell that he is a very dedicated manager, who is fair and incredibly knowledgeable.

Thank you so much Michelle for taking care of us today! We really appreciate the excellent customer service and we will definitely be back.

Friendly staff! Always a positive experience when I go in.

Always courteous, helpful and professional.

Clean. Good service from pharmacy.

Great service
Great people

Who ever wrote that bad reviews
I have been to that cvs they are nothing but positive well meaning staff
They have to deal with a lot of people every day make sure that no mistakes are made
I think what she did was right you just didn't like what she had to say
That's the different styles
It is a fine place with caring workers I give it four stars

Just ran in to pick a few items up.

Staff is quite nice.

I used to love this store and the pharmacy had great people but it has gone down hill due to a new pharmacist Danielle. Danielle has to be one of the worst pharmacists ever. I witnessed her break HIPPA laws yelling at a man who was a day early for his heart medication. Last week I dropped off a prescription cough medication for my daughter and was paged back to the pharmacy. Danielle said she wouldn't fill it stating that it contains codeine and she said if I want the medicine to have my doctor call to make sure the prescription wasn't counterfeit! This was a Friday afternoon and the doctor office had already closed for the weekend so I asked why she would think it was counterfeit and she said "You can have the doctor call or you can leave". I was shocked and asked to take the prescription somewhere else and she refused to give it back to me. Even the other pharmacy techs were shocked. Not only was this embarrassing for me but my daughter was without her medicine the whole weekend. When I contacted my doctor Monday he could not believe it and said to stay away from this pharmacist. The way Danielle treats people is horrible and I will never be going back to CVS again.

Pharmacy refuses to answer the on hold phone regularly. Today it was 54 minutes and still no answer, so called the front store desk and was talking to a pharmacy technician in less than a minute. THANK YOU FRONT DESK PERSONEL.

if I could give it 0 I would. horrible customer service, went to get the photos I ordered for christmas presents, and they say the system is down, the women walks into the office with no apology and no help on what to do. If you ask for an email and cell phone number for the pictures, use one to contact them.

I can never get through to pharmacy! Poorly run!

I did an online order for cards for Christmas for the same day on November 26th. Never got a confirmation that it was ready even though it was supposed to be same-day. I waited two days. I called and nobody ever did the pictures took them forever to figure out that they didn’t do them and they couldn’t find them but then they found them in the system. Some guy says this happens all the time here. I’m the only one who knows what to do and how to do them right. I will put them through. So then I get a confirmation email four days later saying that they’re ready. I called back and said please don’t get rid of them but I am now away for a week and will not be able to come back right away. They said don’t worry it’ll stay here the whole time. I just showed up to pick up my cards today and their system has been down forever they said. And they couldn’t find my cards. Then they couldn’t find somebody else’s cards that were there. Then a manager came out and whispered fervently to the employee and then he went away and let the employee yet again tell us how sorry she was but they can’t find the cards. That is not acceptable. The manager is spineless and should step up and talk to the customers instead of forcing their employee to have this conversation with us again. Horrible horrible horrible customer service and terrible apparently they can’t print cards even though they say they say they do.

Ordered photos online and went to pick them up at my designated time later that day. They didn't let me know until I arrived at the store that their photo printer was broken. They told me to try going somewhere else instead.

I ordered same day photo printing because I needed photos the SAME DAY. My order had my phone number AND email address in it....you couldn't have called to let me know that I wouldn't be getting any photos in the seven hours before I showed up...?