Beauty Island

TERRIBLE CUSTOMER SERVICE!!! My wife visited Beauty Island this morning to purchase some beauty products. As soon as she opened the door to her car, she noticed a soiled diaper. She also noticed there was trash in the parking lot. She brought this to the attention of the man working the register. The man was on the phone. His response was the trash has only been there since the morning. My wife was there at 11 o’clock in the morning. Beauty Island does not take the comments of its customers seriously. The store manager wanted to know why she was so concerned. She shared that she passes many beauty supply stores to get to this one and she is a paying customer. The store manager’s response was that she can just go to those stores she passed.

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UPDATE!!!! After we posted our initial review, we immediately received two phone calls. We ignored them both. We then decided to use caller ID to return the call. We were delighted to talk with the owner of Beauty Island - Phillip! He was kind, courteous, professional and apologetic. He let us know he had to search for our phone number. He then humbly expressed how much he valued our business. He apologized for the response of of his employee. He then provided a solution to the trash. He will have a pair of trash receptacles on both corners of the store. (Please use them!!!!) This place is a class act! Excellent ownership. Phillip, thank you for calling us. It was a pleasure talking with you on the phone.

Update- I heard from the owner of this establishment.. He apologize and provided a solution to the dilemma. He promise to put trash receptacle at each side of entry. I hope the patrons will use them. That was powerful response.. Thank you Island Beauty… remember brothers and sisters your buying power is strong use it wisely.. Beautify our communities… Keep it Clean…God Bless!

Trash in parking lot .. dirty diapers etc and when I brought it to the manager’s attention his attitude “ was people keep throwing trash down.” And when I told him I pass a lot of Beauty Supplies to come to his .. He told me” to go there…”
We have to stop spending our money with those that don’t care about our neighborhoods.. I will never spend a dime here again… Please Black people demand excellence.. We spend millions of dollars in these places and to have a clean entry should not be a difficult task..Shame and disgrace…

Hair heaven! My niece wanted goddess braids with wavy synthetic hair and blond highlights. I didn't think we'd find it but we did and it was cheap! They also have all the murphy products, edge wax, braid gel, braid mousse, literally a braiders dream! Will def be back for more!

Good prices on hair and hair accessories plus they give you cash back off purchases

The owner's always greet me with the most positive energy. Great prices & location

I love Beauty Galaxy and Beauty Island and I have been purchasing from them for over 10 years...... this is the newest store and they have so much stuff oh I love the jewelry all the hair products, clothes, nails, lashes anything that girl could want to get cute. So I also really like when the owner buys dresses. I purchase some church dresses from the red oak location that I had seen online and nowhere else and she had it in the store. I was so excited that I could buy it right there..... it's been a while since they've had dresses like that....they do still have African attire but I really like the cute dresses the everyday dressy dresses the blue jean dresses the church attire with a big bows and stripes! This is one of my favorite places in Houston to shop and I've even told many people and they see my clothes where I purchased them from it was Beauty Galaxy at Red oak now Beauty Island is open and it is my second go to for everything;👑♥😂🔥

Nice clean has everything one needs for hair and then some. I was looking for bows for little girls and they had the clothe bows 4 for $1.99 the other store had them 1.99 for one. No brainer

My favorite beauty supply my kids love it too. They have the latest & greatest trends. You can earn points to get discounts and the employees are super helpful when you ask.

I love the setup of the store. Very organized flow to the isles. You can find pretty much any product you may be looking for. Some things are a little pricey but their rewards program makes up for it.

Outstanding store. Large selection doubt you have to go to another store to find anything.

The first time I went to the store I loved it. There were so many beautiful things in there and I will be back again. The staff was very friendly and helpful.

This place is well stocked. Lots of beauty products, accessories, variety of hair, and a few items to wear. Store is clean and organized.

I love it in here!!! Great customer service very clean they have everything you need beautiful clothes i will definitely come back I have found a new store I will be coming back☺

Well Organized. Neatly Kept. Friendly Staff. Excellent Prices.

This beauty supply is by far the nicest one in the area it’s at compared to the others in the area it so nice in there and organized they have everything you need and the employees there are great will be back again ☺☺☺

New place that just opened. Very clean and I love the set up of fhe isles. I was able to locate everything I need. I will come back for more service.

Great selection of whatever you may need for your hair and etc... And I love getting discounts everytime I buy my products

They pretty much have everything & more!! This is my favorite one to shop at! I will shop here before any other store.

So many choices. I love coming here. I love that they have a points program so I can build up my points and get something for free or discounted

I like be this beauty store. Has a different collection of hair, tools, and products. Prices are affordable as well