The UPS Store

Justin was super helpful and nice. When I forgot to remove a battery from my package, he gladly helped me remove it and sealed it back up, free of charge. Definitely recommend this place.

The staff was very helpful, packaged everything for me and had me out the door in about 4 minutes. It was painless and i know I will be taken care of any time I need to ship a package.

I had to return a phone and walked in and the workers were so jolly and helpful! The individual helping me packaged it and did everything! If I need to do another return in the future, I will be going back to this UPS!

I dropped off a few packages a week or two ago and I’m a little new on Amazon returns. A guy by the name of Jack was absolutely the kindest. He just buzzed through it and didn’t make me feel stupid! Thanks Jack. Nancy

Jack helped me. He was awesome. The place was non-stop people in and out and they took care of everyone quickly. Great store.

Every time I go into drop off something to ship the associates are very nice & friendly! Very pleasant experiences.

Been there multiple times and each time the staff is friendly and fast!

Excellent customer service! I was on my way to the main entry with a large package on a return journey to Amazon and one of the extremely polite employees rushed to open the door just to make sure I didn't have to struggle opening the door with my large box in hand. I was a little disappointed about the $2 charge to print the Amazon return labels but the charge was do to a mistake by Amazon customer service not UPS.

James and his staff are great to work with. We ship everything through them because they do great work. I see many of the poor reviews have nothing to do with the UPS Store, but rather the “Big Brown Trucks”. Different situation there.

I’ll be back again over and over. Thanks James and staff!!!

These 1 and 2 star reviews are laughable. Stop being cheap yeah its a store hense you pay for services and materials. Thats how a store makes money. Grow up.
Everyone at this location is amazing! Yes you need an account. It's worth every penny! Shout out to Parker, James and the crew over here as they always try to do their best for anyone that walks in the door.

Great staff, products, & service! NOTE: This is a UPS STORE. Any Google comments related to packages improperly dropped off at a house, etc should not reflect on this store - that is UPS delivery - a different entity. This UPS Store, employees & printing services are top notch #1 in products & service.

The young man who helped us was professional and prompt with assisting us. We are very happy with the service and will return with any future needs.

Excellent customer service. Friendly and professional staff.

Excellent customer service. Been here at least 30 times and every time it has been great! Can't understand why anyone would give them 3 stars!

I dont know if its weird to be so happy about this but everytime I go there they are so nice and helpful. The young man, Jack, that helped me was very helpful, happy, and kind. There was another young lady working (didnt catch her name) helping a women who was deaf/hard of hearing. She was so patient, and kind. Took the time to write notes back and forth.

Its too bad people only think to review when they have a negative experience.

This place is awesome! They help me ship packages to my family internationally every year and are always professional. I had a bad experience with other places and these guys made everything smooth.

I had a package to bring in to ship while on my lunch hour and I called ahead, spoke with James, he took the information needed to generate a shipping label, so when I arrived he quickly weighed and measured the package, so my whole experience was only several minutes long which allowed me to still grab something for lunch! James was super helpful, Kudos!!!!!

Justin helped us today at UPS store on Hastings Way. What a helpful young man!! Thank you Justin!!

Great customer service! Greeted right away when we walked I’m and assisted with all our needs in getting our package shipped...will definitely be back!

The folks at the Eau Claire UPS Store are awesome. They are cheerful every day, despite that I've dropped off hundreds of packages with them.