AT&T Store

We stopped in at the Albertville store and Ethan greeted us right away! We told him we were looking for several things for our new 15 pro max phones. He took us straight to the covers and showed us several things and suggested a couple of things that we really liked after just a few minutes he had our screen protector's on, cases on , took our payment and we were on our way with new chargers also! Thank you Ethan for such outstanding customer service, being in customer service myself, you are greatly appreciated. You were great we will be back to see you again.

Brandon Woods the store manager is amazing and very helpful. Went into the store he was by himself with several customers and he got me an upgrade and watch and was done in 20 minutes. Please see Brandon

Update to my deleted review. The store DM, Aaron and Brandon, store manager have both reached out to apologize for the mass confusion. Also, they have gone above and beyond to resolve And correct the issue.

Brandon Woods and Alondra were amazing. I needed my home internet and TV setup and they came over and hooked it up. Also they signed me up for $200 Visa card

Alondra was amazing and helped me out so much! The service here is great and I think they do an awesome job.

We went in yesterday, 8/25/23 and trinity and the guy that was working with her was so amazing. They were very tuneful, respectful and cared about our concerns. I’m glad to be a AT&T customer.

Ryan was very good and patient. I definitely recommend him!! Great service!!

Brandon and Ryan Was amazing I grabbed two IPads instead of one Great service

Brandon Woods was amazing and helpful. He explained the bill and all charges

Albertville store is always friendly and courteous. Cristina Alonzo is amazing she helped me with everything always a positive attitude. I drove over an hour to handle my business with Cristina. Would recommend this store 10 out of 10!

Brandon woods was amazing! He helped me switch over my account so I could use my Wife’s 25% discount for being a teacher! If you’re a teacher go to your local Albertville store and let them help you save money!

Brandon gave us a great deal on our new iPads.

To the person I speak with by the name of Adam. He had a horrible customer service. Hung up on me without even finishing my sentence. Didn’t answer my question like I wanted. Never again!!!

Edith López was amazing she helped me switch over to Firstnet. I received additional help when it came to transferring all of my pictures,contacts,apps. She even walked me to the door once transaction was complete !

Alo has helped me twice an each an every time has done so flawlessly. I’m strongly recommended Alo at AT&T

Brandon Marcell Woods was amazing! help me setup my Business account very professional and helpful please if you need help go see him

Brandon Woods and Edith were amazing and helpful I was able to setup my Business Account for my new cleaning business.

Ethan should be manager there he was awesome!!!

All the staff are very nice and professional. Especially Edith and Cristina! They go above and beyond to help me with any and every problem or concern I have. I’ve been with AT&T for several years now and never had an issue unresolved! Totally recommend the Albertville store!

Christina did an excellent job helping us add a tablet, set up 3 new phones and transfer data from Verizon. She knows her stuff! The process went very smoothly. She is professional and personable.