Lowe's Home Improvement

Man I love the plants here. They're healthy and priced great. Look at the colors on the African violets! Also I want that pair of gloves. They feel awesome on my hands. They offer cooling gloves if anyone is curious. Every time I've needed help, whatever employee helps, has always been helpful and knowledgeable in their job.

I love this location everyone so helpful and believe it or not a lot of the employees are women . I love that for Lowe’s. A beautiful woman named Danielle found me over by the grills needing help. After going over a couple of the Blackstone griddles she helped me decide on the 22 inch culinary travel griddle . It’s perfect for the beach, camping, tailgating or a quick breakfast in the backyard. There wasn’t any on the floor so she quickly ran to the back and got me one. She also escorted me over to the wood filler and spray paint.. Thank you Danielle for being so helpful. You definitely make shopping at Lowe’s a pleasure .

I purchased two rolls of Gila window tint this week. I began installing the film yesterday. After using 5 of the 15 feet, I went to use another 5 feet and found there was only 3 feet left. I wasn't sure if Lowe's would accept a return as I really had no proof of the issue I had. It did appear that a previous customer may have used 7 feet of the roll and returned the rest to the store for a full refund. I went to the store and explained what I had found. The returns clerk, Josh, was very understanding but needed to speak with his supervisor, Becky. I explained my situation to her and she didn't think she could provide a refund which I understood. I asked if she could at least issue me a partial refund as I had only used 5 feet. She then went ahead and issued me a full refund. I was more than pleased and thanked them both very much. Great service in a questionable situation!

My favorite location! Had some questions about replacing the locks on my front door. Carlos helped me get exactly what I needed. He was knowledgeable, friendly and we had a laugh or two in the process. Great positive energy and I will look for him the next time I need some home improvement advice. Thank you Sir !

Lian & Joe, the store manager, were super helpful. He collaborated with team to make sure we had the right product. Nice to see a cohesive store atmosphere with associates and leadership, with Customer Experience being at the top of their priorities. Thanks!!!!

Lowes is always awesome, something for everyone to look at and lots to buy friendly helpful staff and queues move quickly or self checkout is available as well

Jose was the one that helped us. He was very pleasant. Very helpful. We got in and out with no problems thank you much.

Jose from the tile department was amazing. His wealth of knowledge in his department, excellent customer service, and how friendly he was makes this location my first option to visit.

Ms, Lydia/At customer service.
I have dealt with Ms. Lydia on several occasions and she has been very courteous. polite, professional and eager to help. She is an asset to your store.

Thank you to Jake and Manny who took the time to listen to our needs in trying to find the perfect plants to teach our special needs children how to nurture & garden. It was almost as if they recognized each one of our children are their own unique plant and carefully selected the perfect ones. Their intentions to help guide our children achieve to care and have responsibility when it comes to caring for their own plant each day and build confidence of what their own labor will create will be greatly appreciated for their journey in such a rewarding way. Thank you Jake and Manny and may God bless you both always and everyone in the store! Maria & Allan

I would like to thank Louis Angelica Alyssa and Jose most all .... for the time spent helping to sort out my address for delivery of Samsung washer and dryer units... these 4 know what customer service is... all very polite and professional... these 4 are assets to your store and should be considered for your management team...

OMG... these 4 made this visit to Lowe's Haines City my best ever... this crew brought all their knowledge together to solve a problem... for 23 years this has been my Lowe's store.... for once let me say THANK YOU

On 4/11/2024 I went shopping for several items, including a 4-light black ceiling lamp and there I found a young man named Brandon Caballero, who assisted me on 2 occasions with humility, knowing where he works and the ease of expressing oneself because my first language is Spanish and he assisted me in Spanish with a lot of patience and education. Thank you Brandon.

Spring is here..yeahh as always, Lowe's has beautiful plants

Awesome customer service and help from Rolando today! We needed some tiles cut for our kitchen backsplash, and he was able to cut them in the store for us in a matter of minutes!! I was able to install them around the outlets and windows immediately when I got home in order to finish the project. Thank you!

This Lowes is very clean and organized. However, sometimes you can't find certain items on the shelf. Employees are nice and helpful. I would recommend

clean organized and easy to find help what more can you ask for from a home improvement store kudos to the management

The only thing I found lacking at Lowe’s was not being able to use Apple Pay. Now they have it!

excellent service Destiny is a strong woman with a very bright attitude, we are very happy with her service

Out of all the lowes this one in Haines city is my favorite because of this one employee JOSE CHALAS at the Pro Services Desk! He goes above and beyond his position. He actually helps n doesnt just stand around like majority of the workers/ loaders there. Jose has super great customer service and is always welcoming to everyone who enters lowes. I always see him greeting customers and lending a hand. I appreciate Jose and his hard work alot! He makes sure you get in and out as quick as possible. I am a Regional Manager /Project Manager for MHP Operations in Florida so im always buying in bulk for my projects! If there is anyone that can get your order correct and is willing to help, Its definitely Jose Chalas! I would reccommend everyone to order through Jose! Keep up the great work Jose and I appreciate you always having a positive attitude unlike some of your fellow Co workers...... You deserve alot! God bless you!

Employee name Brad
Was very helpful with finding what we needed.