Shell

Great Crew, just no products, changed grocery distributor and don't handle 2/3 what I buy. $150 week down to$25. Thanks

Not good service

Kids went for snacks & the candy that is advertised as 2/$6 should be $3.49 each .
They were charged $4.29 , when I asked for the receipt & showed the cashier she responded with “ I don’t set the prices there’s nothing I can do “ ! I understand it’s only .70 cents but when your teaching children how to spend their money & get the math right it matters to me .

Paid for gas, turned the car around and someone pumped my gas. Told the blonde dude what happened, he called management when she answered and was told what was going on she started making jokes about it and they refused to make it right. I was trying to talk to him and the girl that was there and they both decided to ignore me.

Went to the Shell station today. The clerk was unprofessional. Also embarrassed me and my son. I had placed alcohol, water, and candy on the counter. The clerk started ringing me up. He gave me the total. I asked is that all for all of what I had. He said that was the total for the water and candy. I asked what about the alcohol. He said that i didn't show him my ID. I told him he never asked for my ID. He said its posted all over the place. As I reached into my pocket to show him my ID, he just stared at me. I told him this was the most awkward conversation ive been in. He then took the Alcohol off the shelf and said he was done. I showed him my ID and he he said he was done and called the police on me for not presenting my ID as soon as I walked up there. I asked for his name, he refused to give it, I asked for his supervisors name, he refused it. I asked if the place had audio cause I had hope his supervisor can go back and see how he treated me. The cops came and it was very embarrassing to have to sit there with my son over not showing my ID as soon as I walked up. This was ridiculous and uncalled for. He wasted the police's time. He embarrassed me as a customer. Never did get his or his supervisors name. STAY AWAY FROM THIS PLACE UNLESS YOU DONT MIND TO BE EMBARRASSED OR DONT MIND THE POLICE BEING CALLED FOR LITERALLY NO REASON!!!

Ever since moving to this side of town about 7 months ago, I have had the misfortune of living closest to this Shell. They have been CONSISTENTLY out of very common products throughout the entire year. This can’t be due to shortages, as the other Roadrunners in the area (that share the same truck) are able to stock their shelves on a regular basis. The management is poor at best, and many of the employees become rude and combative instead of attempting to address and/or help find a solution to the problem. Store should be closed down. I am sick of it.

I had to go inside to get a receipt because the pump didn't print one. Extremely frustrating that I have to go inside to get a receipt. Not very COVID friendly. On top of that, I go inside and there isn't anyone at the counter. I yelled HELLO? but didn't hear a peep. I walked to the back and was about to yell again in the back room and someone finally came out. I told him the printer needed paper and he assured me they get filled every morning.. hmm then explain why I'm inside asking for one. And I have to yell out in the store to even get someone to assist me. What a joke

Most consistently filthy restrooms I've ever seen 15 years of truck driving. Doesn't honor upside app.

So I was in line and there was a lady behind me with beer, she tried to go to the next register and DJ told her she would have to go to the next register down (the one I was standing at waiting to be attended on) and he told me she was first, when she was clearly behind me and made me wait for him to ring up her beer before waiting on me- then told me I needed to go to the register that she couldnt be waited at.

I'm extremely upset over this, that he blantly told her the register wasnt in use and then made me wait when I was their first, and then told me to go to the register "not in use".

Hire people who know what they are doing, please. Its that's simple.

Edit: Found out he lied about his name and its TJ when he clearly said DJ. Do your employees even know their names?

Pumps are disgusting and covered in spiderwebs and spiders. None of the card readers work properly. I tried 3 pumps. All had spiderwebs around the keypad and nozzle.

SLOWWWW pumps. Plan on at least 10 min to fill up.

Was just in and the attendent DJ was very rude and unprofessional...

The only reason ill return is because of this VERY nice girl named Julie i encountered the other morning. She was very kind and I loved her enthusiasm!

I don’t know the lady’s name, it was around 4 am and a older female with short hair but she was so rude. never met a more rude human. if I could rate her customer service, it would be a -1092939.

The new girl denies to ring me up every time I walk in , never coming back until there is a less rude staff

Literally the worst gas station in the area, wish you could leave 0 stars.