The UPS Store

This is a really nice little store. The staff is friendly and helpful. A small store that is clean and well organized. They do their best to get you in and out quickly. I appreciate the fact that they do returns for various places, it makes it very convenient to be able to do business with them.

Rei and Mackenzie helped me tape up an impromptu almost big enough box from Albertsons to make it work for my return. Thank you for your patience and creativity. Great teamwork!
BRAVO 👏

Thank you so much for being so helpful. I am sure those Amazon returns are a pain, but thank you for helping. I always try to come come prepared to make it a seamless transaction, but hey, nobody is perfect, especially me. I appreciate the patience of the staff every single time I come in. Thank you. Keep up the good work!

The staff is efficient, knowledgeable and always pleasant. I have yet to have a bad experience at the Lakeside UPS Store.

Update 2024. I do all my Amazon Drop Returns here and any printing needs. They are ALWAYS super polite, fast, and helpful. I have never had an issue here or with any return getting lost. I recommend this store 100%. They have great prices too. A lot of places are price gouging. Not here. Support your local business owners. I see Zach a majority of the time. He is one of my favorites. Zach always provides Exceptional customer service.

Update 2022. I went there to get some very important documents printed. Diana Took Exceptional care of me. I was really stressed out because I was on a deadline. Diana was so helpful it actually really calmed me. She was great!! I think she is the owner. Support this Store !

The girl that helped me was very new but was super nice and super helpful in getting some documents for court. I was obviously stressed because anything with the word court and it is stressful but the associate made me feel better by getting the job done very quickly and efficiently and not making me seem like I was being a burden. She had to Print each page individually each individual email and instead of charging me two dollars each they charge me their normal price of $.15 each which of 40 copies that’s a huge difference in price. I was half afraid they were going to charge me that and I would’ve had to pay it because I need these papers but they didn’t and I think that was a really awesome of them. I have made many returns to the other UPS store in Santee from Amazon but I will definitely come to the store for all my other niece great customer service friendly and patient from the new young girl associate with dark hair!

Received great and very friendly service and Bailey was such a kind and excellent at her job

Incredible service!!! You don't get very good service these days and this staff went above and beyond to help me! Zack was so kind and helpful. 5 stars! Appreciate you all!

Like going to this store, the reps are friendly and helpful. Sometimes it gets busy with returns but they are efficient and never wait too long.

Baylee and Rei provide excellent customer service each & everytime!!

To Diane @ The UPS store on Winter Gardens. Thank you so much for going above and beyond to help me you will never know how much I appreciated your kindness.
Wednesday night was the last possible day I had to ship out my vacuum for repair. I have an almost 2 year old that I usually have help with but my husband is out at sea, so it was just my toddler and I trying to get things done that evening. Being two he doesn't make it easy to do anything. I went into UPS store looking for a box, mind you it was a FedEx shipment, and I was so stressed out about how I was going to get the vacuum inside while carrying my son. Diane from the UPS store went out to my car got the vacuum packaged it up for me and then carried it over to the FedEx drop off counter inside Albertson's. I could have cried because of how stressed out I was trying to get this done with my toddler in my arms, but she did it all no questions asked with a smile in her face. Really thankful we have people like her in our community!

This UPS Store location in Lakeside is top-notch.
Who and what makes it consistently top-notch is Casper, the store manager.

Casper is the epitome of an extraordinarily kind, friendly, polite, respectful, helpful, professional, knowledgeable and hard working person. Honestly, one of the nicest people I've ever met.
He is such an asset to his company and to the community. And he always has a smile!

I felt compelled to finally leave a comment of my personal past experiences with him. Always such a breath of fresh air every time I've gone into this UPS store location, thanks to Casper.
Plus, they offer so many valuable services, from shipping, packing, mailing, shipping supplies, notary service, fax services, p.o boxes, etc

Zach the store operator did an amazing job packaging my original print art work. I will always use this UPS store for expensive shipments because I know it will be done right!

The associate McKenzie is very pleasant, very helpful, and very professional. she handled a lot of customers very professionally and was smiling the entire time! she’s an asset to this specific store.

Very nice people here. They are ALWAYS so helpful.

McKenzie helped me today and I felt like leaving a review because this place is always great and McKenzie showed me some cool tricks with resizing oversized shipping boxes pretty cool highly recommend shipping with them

I have had a box at the lakeside store for 8+ years, and they have always been awesome & gone over above the call of duty! Then came the dreaded news, change of ownership...I have to say, they transitioned flawlessly, and the team is outstanding, and they go over & above the call of duty as well!! Go team lakeside!!

Staff is always very nice. quick and easy!

I just wanted to give Zack the biggest kudos on his service today he knew how much it meant to me to be sending my uncle’s memorial military flag and Vintage hat from the Navy To my cousin in another state it broke my heart to give it up he had compassion and showed condolences and would take good care of the packaging of it to be sent off I know he will I could tell he had a heart of gold I just wanted to let you know if he is an awesome Employee and I think him from the bottom on my heart today

When I want to print a photo-quality print quickly and mail it to someone, this is so handy! They even email you the tracking info!! The employees are nice, to a fault!! And so helpful. A great alternative to the Post Office when you need a bit more.

Excellent personalized customer service