Kaimuki Ace Hardware

The people in this store were awesome. Went in with my son twice today for stuff, and everyone jumped to help us. It is always such a pleasure to find actual customer service and people that genuinely seem to care. Hats off to all of the folks that helped us today. The jingle sings true in this Ace Hardware store for certain!

#Grateful Sophie, was the first happy face we saw as soon as we pulled in the parking lot? I think she had come outside, maybe helping someone else load she waited on us at the door as soon as my landlord Tina came in she was offering her a cart we knew what we wanted we had only came to get a weed eater as my landlord says a weed wacker and no time at all we had exactly what we wanted and was on our way everyone had happy faces and was so accommodating the atmosphere is priceless When comparing it to The Big Box store we don't ever want to lose this atmosphere support them as often as possible mahalo I am never leaving Paradise my landlord has several properties she is constantly breaking about how awesome Ace is

The best! Even helped me fix my ebike right there on the spot. Super helpful, super nice, where to go to get your project solved.

Friendly staff and most parts you can find here.

Extremely friendly service from people who know what they're doing. Yes, it's a little more expensive and somewhat less convenient but well worth the extra money and time. Sure there's plenty of things to go to big box stores, but sometimes you want one thing and a bit of advice.

You don't have to drive all the way to h.d. this place is an easy in and out. Plenty of parking in front.. even has a great selection of tools

Went into Ace to find some parts, upon entering i was greeted by a very knowledgeable and helpful woman. It made my afternoon not having to rummage through all the pieces. Mahalo

The guys working there did there best to help me find what I needed for my sink repair. I had to go back a couple times. But it was my fault. Lol.
Thanks Ace.
Convenient location. Never too busy to answer my questions. No lines!👏👏🤙

These guys here are very personable and there to help... smaller store than usual but has all the basic needs... easy parking and easy to get to if ur in da area.

Customer service is always on point. I didn't get that associates name but he's the tall Asian guy with shoulder length hair, his Customer service is awesome!

I DO NOT know a lot about hardware,
but every time I need something but I don't know what I need,
I leave this place feeling like superwoman with a wrench and a screwdriver.

Although this has the name of a nationwide brand "ACE" it actually feels like a local mom and pop store. The staff are friendly and never too busy to help someone like me, without talking down to me. I mean it, I ask questions and they may be rolling their eyes on the inside, but they are all smiles and help on the outside.

By the way, the people at the large home improvement stores are helpful too, but those stores are way too huge, and so far away in traffic. Kaimuki Ace is right here when I need something and I don't know what Im doing.

Great store. The cashier and store helper were great and got exactly what I needed for my projects (I only needed an extension cord and leather work gloves). As we know crimson the island is unbelievable, so most items over $5.00 are locked in cages. I also had to leave my briefcase in a locker by the door since I stopped by on the way home. This isn't aces fault of course, just indicative of Honolulu in general. I'll come here again!

Very helpful staff. Tucked away in between buildings, you might pass by it without noticing but it's there. Small and quaint with the right material to finish your project.

I used Ace Kaimuki very nice people always helpful, clean
I do go there more often now.

This Ace Hardware location is very convenient and the staff there are very helpful and friendly we went there looking for a toilet seat and we was hard for us to decide which one was the one that we needed and a couple of customer service people there was very helpful in helping us decide which one to get and it helped us fine other things that we needed I rate this location five star which they surely deserve

Very helpful and seamless service. Good inventory and good organization. Way better than any competitors.

I went in, someone greeted me, six feet away due to covid regulations, and made sure I got what I needed fast.

Great friendly service and very good prices. Got a toilet auger for way cheaper than Lowes.

Best customer service on the island!

Everyone is always super helpful and Sophie the supervisor was awesome! 🙏🏽

Always helpful and good selection of useful equipment.