AT&T Store

Went to do an upgrade for my mom. Elizabeth was absolutely amazing. She made the process so easy and was very patient!

Elizabeth was amazing she can truly help you with all your phone needs and gave me a great promotion come check her out

Elizabeth is wonderful she took her time to fix all our phone issues and she stayed late to help us she is amazing and definitely needs a raise I never met anyone so kind and patient she is incredible will be back for more items ty!!!!

Elizabeth in AT&T store located in East Tucson Marketplace helped me with every need I had in trading in my new phone, getting a $1k discount on my S24 Ultra. Thank you Elizabeth

Elizabeth is such a beautiful girl smart and very nice I will be back to buy more items thank you!

Great customer service from Elizabeth she was quick and efficient definitely coming back thank you.

I went in to pay this bill and didn't know what my payment date was. Just so luckily I gone in and made the payment anyhow. But I was never informed until 09/02/23 that I was being charged for 3 lines instead of 2. Now that my payments seem to be not applied and my services are off, as of 09/01/23. At&t are claiming I need to pay the additional 88 before my services are restored. I think I'll wait until you credited my account with the excessive billing for the past two months and stop dodging me every time I call before I consider this! Most businesses get this all the time, providers charging the business excessive amounts and making excuses for the high costs

While we were visiting Tucson, my husband lost his iPhone charging cable. This store was a convenient location. I didn't catch her name, but the representative that helped us was very friendly & efficient. She even came out to our car to make sure the cable would fit our adapter.

Thank you Elizabeth your kind and helpful great work cleaning my phone up it was a mess but you did your magic and know it's working.

Elizabeth was great helping me out. To get the best deal 👍🏼👍🏼👍🏼

Our in store experience was amazing! Our service rep Teion was super knowledgeable about plans, product and deals, was super helpful in setting up our new plan and devices and was so very friendly and upbeat, which made for a very enjoyable experience in the store.
We were happy with the products we received and even walked away with a little extra because of some of the great deals we were told about. All in all it was a 5 star experience for me.

I went into the store kind of aware of what I wanted , however the service I was given was amazing. Being the recluse I tend to be, I don’t know much about the difference between the series of Apple Watches. I did end up leaving today not only with slight knowledge on my new watch but I was able to get the exact screen size and color watch I wanted due to the Associate ordering it for me in store to be delivered to my home. Thank you so much

Thanks for the quick, responsive and courteous assistance. Ask for Octavio.

Mrs Teion Joseph assisted my wife and me in the purchasing and connections, she provided excellent service 👏 kudos to her, and observations of the other assistant and manager were like wise, thank you At&t for them. Highly Recommend this store and at&t!

Sarahi was sooooo helpful in helping me and my friend get new phones! It was honestly one of the best service experiences I have ever had at a cell-phone store! She was so personable and kind while helping us and keeping a nice conversation going the whole time. Even with other customers that came in she was so great! I went back today to pick up my phone and Octavio and another team member assisted me in just the same level of quality!

Octavio was so extremely helpful, he explained all the details super clearly and made sure we were on the same page every step of the way. He went above and beyond to find me the best offers available and it made transitioning services really feel seemless. 5 stars for that guy alone!

Octavio displayed great customer service and was a great store experience.

Had a great experience with Octavio. He replaced my screen protector, but also explained the iPhone 14 Promo very thoroughly and made everything really clear and understandable. Because of his great service, I will be upgrading to the iPhone 14 ProMax

Teion went over and beyond. My husband and I were treated with extreme respect. We got excellent customer service. We will definitely keep coming back! Thanks Teion!

Genesis was AMAZING best customer service experience I have ever had. She was super helpful and answered my call when I had asked if she has certain phones in stock and said she was willing to help me if I came in and she was so helpful that I drove over 20 minutes because of her helpfulness. IN STORE she was even more amazing I was surprised when she told me her age because of her professionalism and attentiveness to detail. She was awesome!! Thank you genesis at the AT&T Tucson Marketplace location!