Loop Neighborhood Market

My fav local market. All the employees are awesome and good at what they do. Very personable and good interaction. Oh! They have Nachos now. 🥰

Rachel was a very kind n nice lady

Awesome customer service
The gentleman at the register (brad)
Super nice and shows he's very caring...thank you for ur great customer service

Bought a Gatorade here, been sipping on it all day and been having really terrible stomach issues. Took me a little while to diagnose what the issue was, and then I looked down on the label to check the expiration date and it’s more than 3 months expired.
I started going here every morning before work for energy drinks and stuff but I will no longer be doing that
Would rate lower if I could

I want I start off by saying I’ve always had the best experiences here however today I witnessed something really unprofessional & downright wrong.

A hardworking gentleman had prepaid his pump inside with Brianna & Hanea & told them he needed to adjust his vehicle as he was also pulling a trailer. Someone took advantage of the situation & pulled into his spot & pumped their gas & left.

He went inside to tell them the pump wasn’t working, they checked & verified someone else pumped gas & they told him there’s nothing they can do for him. Zero empathy for him & he explained he had no more money if they could please do something or call the manager. They said no & he’d have to wait until morning to speak with her. He said what am I supposed to do leave my vehicle & trailer there? Brianna was condescending & shrugged telling him “if you want”

I’m so incredibly disgusted that they could not be decent human beings & just credit him the gas he PAID for. I don’t want to hear about the protocols etc. they should have done the right thing or had the ability to call their manager to problem solve. I cannot imagine the manager being ok with a scenario like this & if they are then I’ll no longer be going to this location & make sure that anyone I know doesn’t either. It’s never ok to treat people like this & I truly hope the owners/management team will handle this properly.

They put a sign that they are on break without saying how long or when they will be back. Myself and a bunch of customers waited outside for a good hour before we decided to leave. If you come here late at night, don’t waste your time waiting and just go to another store.