FBS Appliance

This place was great when Chuck worked there but the salesman I had seemed like he didn't care about anything. I HAD TO FOLLOW UP WITH HIM TO GET PRICING!
Terrible customer service

Needed a "white coil" stove top for my mother's house. I use quotation marks because my mother wouldn't accept anything less. Called all over Houston and these people were the only people to have one. And for a damn great price! Thank you guys.

I recommend this company for your appliances needs. Did everything like promised, which is not common in current times.

The most knowledgeable and kind representative we have ever dealt with. We learned so about appliances. We came in confused and unsure we left with a complete package of everything we need and a fair price. We love this place.

We worked with Jaci, Lee and Harold and we had an amazing experience. The educational value they shared increased my knowledge. It's great to be in a setting where the sales rep is mostly interested in understanding my need verses selling their top item. Great job yall

We highly recommend coming in and talking with jaci she is wonderful lady who knows her stuff , everyone in this store is highly professional and kind and goes out of their way to help you and give you all the information you need to find just the right thing to fit your need and your budget.
JEROME our delivery guy was the nice man ever very polite and nice and went out of his way to make our delivery special and handled our stuff
Like it was his own, we definitely will be asking for him to be our delivery guy again.
So go check them out you won't be disappointed!
Marissa Castilow

Jaci, the showroom manager, is the best in the biz! She knows what she's talking about - new or old, and would never steer you wrong. She's been my go-to appliance contact for over 3 years! IF she can't help you, she knows someone who can! She responds timely, and seeks out the best deal for her clients. Go see Jaci!

Julee Genaro is the best appliance sales person. She helps me with specifications regardless of the salesperson on the job. Her pricing is fair and her service is just amazing.

It is a true pleasure to be able to work with special people. That person at Factory Builders is Jaci Marley. Jaci and I have done a number of projects over the past few years. As being a GC for over 45 years,It's refreshing to know when you lock down the particulars on a job, it will be handled. As you know, not every project goes as planned but, with Jaci, you know, whatever happens, it's going to be handled with a smile and professionalism. THANKS Jaci.......

Jaci was great and very helpful. We bought all our appliances after getting flooded. I will definitely go back to them for future needs.

Have worked with Jaci off and on over the past 6 years. Always finds the the best deal with the highest quality! Thanks FBS

Jaci is the professional you want to work with. She is knowledgeable, helpful and her response time is remarkable.

Very knowledgable, kind, patient staff. Tons of different brands. Clean, bright.

Excellent service. Knowledgeable staff really helped out!

Highly recommend, very very good customer service

Great selection you can't find at Home Depot or Lowe's. Fantastic service

Outstanding service! On time delivery! Knowledgeable staff! Reasonable prices!

Great staff nice showroom

Your 1 stop shop for all your appliance needs.

Wow... the selection here is amazing