Walgreens

This Walgreens has many poor reviews...in the past, deservedly so...but I use this store regularly as it is nearest to me. I must give them credit and recognize effort. They brought in a new manager who was outstanding...he appears to have moved on, but still my last several visits to the pharmacy showed a major increase in employees and a much better wait time in all lines. Hopefully this continues. Just want to show the recent improvements for the record. Keep it up please!

REVIEW ADDENDUM, 11/29/23
I went into the store for a Covid vaccine and Lauren expedited this situation, thus assisting both myself and my employer, which is also a medical establishment. I see all new employees there, basically now. GOOD JOB LAUREN AND WALGREENS!! Lauren just got you bumped from 1 star to 5!!

______________________________________________________________________
GO ELSEWHERE...it's better to drive than have unimaginably unprofessional customer service...LOOK AT YOUR REVIEWS...DO SOMETHING ABOUT THEM...TAKE ACTION! I spoke to 2 people on 2 different days and one employee was so rushed and it was apparent that she did not care...another one appeared very overwhelmed and very obviously did not care...I am going today in person to transfer my scripts to another location...as I grew tired of hanging on the telephone yesterday and hung up...WALGREENS @ CULLEN and 518...YOU CAN AFFORD ANOTHER PHONE AND SALARY...

I came in hesitant of the bad reviews but was impressed with the cleanliness of the store. Saw six employees either stocking shelves or sweeping floors. One lady in the pharmacy said she had been waiting for over 30 minutes despite having an appointment. Everyone behind the counter was busy. Despite the hectic pace, when it was my turn, pharmacist treated me like I was the only thing on her mind. Left with a great impression.

Everyone in our family recently went to Walgreens to get a covid test for travel. By far it was the easiest way to get a covid test done as quickly as possible and without a lot of hassle. We made an appointment online for each one of us and then showed up at the store. We did the covid test (self-administered under their instruction and observation) in our car as we sat in the pharmacy drive-through. The pharmacy was very helpful and efficient even though it took a little bit of time to process our paperwork. Results were then emailed to us within a few hours. I have had to take a couple of covid tests in the past and this one, by far, was the easiest and least stressful.

I came in without an appointment for the clinic. Their clinic was already closing; however, although the doctor was already on her way out, she let me in and checked me out. Even prescribed me medicine which I picked up right when I walked out the door. Very good service, I strongly recommend anyone having problems to come here.

I had a pharmacy tech go the extra mile for us today and save over $400 - yes $400 on a Rx that my insurance company is pushing back on covering. She took about 5 minutes and found multiple savings. Sophia - you really did it for the Cullen Walgreens today.

Thank you

We went in for a flu shot because we were in the area it was 530 545 on a Tuesday I thought we would have a wait but I was wrong I DO NOT LOKE SHOTS but the lady was very nice and caring. THANK YOU SO MUCH WE WILL RETURN

A very quick and convenient pharmacy experience. I’m from out of town and I had no issues with getting my medication . A credit to Walgreens.

Nice selection of products, I was able to find everything at a reliable price plus use my rewards card discount.
Helpful staffing throughout the store.

CUSTOMERS are extremely rude at this location! I feel bad for the team members they work hard especially with being short staffed. However, they do so well with what they have

Team of pharmacists are quick, helpful, calm and friendly. They always help with pricing and never let you go without what you need.

Excellent customer service. Found what we needed. Well organized and maintained.

Great store, Imaan provides great customer service. Very professional and courteous .

Very clean store. Great customer service.

Always friendly
Always helpful
Great prices

Under new management. Improving greatly.

Always helpful