The UPS Store

I use the store weekly. Have for many years and I am grateful it is available to us. I have always had a good experience. Off seasons are fast with no lines. Holidays (all stores) have waits but the associates have always helped me. They tape, box ship and sometimes print my labels if I forgot I appreciate the store and it is needed. Please be kind to our workers as we need everybody who works jobs in service. I have seen rude behavior from guests (impatient) and I hope they do not affect our workers. These jobs are hard to fill in our expense area.

This store has it together. They had some rough patches, Covid and all that came with it caused numerous problems. The employees tried to solve every issue as soon as they could.
They now have a super great staff that is efficient, friendly and are willing to do whatever they can to help you.

They deserve ALLL THE STARS. Entire team is responsive, informed and do everything they can. Not to mention, they actually answer the phone. Really grateful for their service here in the valley given it is often hard to rely on PO. -Vail Home Care

Excellent customer service, friendly and accommodating! I came in today with a heavy gymnastics mat without a shipping box. They helped carry the heavy mat from my car and provided a box large enough to ship back to the retailer. I had a few other small items to return, one being to usps. Even though my package was not UPS, they boxed it up and helped prepare the label. Very kind, very helpful!!

Amazing customer service! I had a chance to speak with Dave and he was calm and patient. Even though he needed to repeat his story twice (because lady at the post office was rude and persistent that ups didn’t deliver package to them). He ran down for every time that package was scanned and he offer to give me a paper that proves it. So thank you for helping me get my package, finally.

I have always had a good experience here. Employees are always friendly and efficient. Even during covid they’ve always done the best they can!

Very helpful and friendly staff, during times like this it can be a little scary to go out. The staff provided great social distancing and got me in and out very quickly.

Best store in the valley

Super fast Amazon returns. I was in and out in 2 minutes and they printed return labels for me!

The staff here always has a friendly and helpful attitude!

Great customer service, Haley Is very helpful!

David was very heplful, excellent service

Got help with what I needed. Appreciate it

Love the staff, so helpful