CVS

My wife and I shop at the Reston Metro Station CVS all the time. We love our store rep Logan and the Store manager Armando. They have such a great and friendly demeanor. They’re always helpful and informative. Armando took time to explain to me how the CVS Care system works and went as far as to show me some tips and tricks to save lots of money on my purchases through the CVS Coupon system. Also, the fun and light banter between Armando and Logan is refreshing. It brings a little extra sprinkle of joy to our visits and always leaves us with a smile. We shop exclusively at this CVS since we live so close and we are delighted that the store employs such great people to enhance our shopping experience.

I came here for my medicine for the first time ever and I’ve never been to a CVS before for medicine. I’ve always had Kaiser the Pharmacists (both of them) were so kind and followed up with me a day after to ensure that my prescription were fully transferred over.

Thank you so much ❤

Great experience. Pharmacist Ji Hoon Moon was very friendly and helpful. There’s free 30 minute parking in the attached garage and the pharmacist even helped us make sure our parking would be validated so we wouldn’t have to pay.

Armando helped everyone in the store, English, Spanish, even the speech-impaired. Such a courteous fellow! Over-the-top service

Monaural is very good every time I come the store and very helpful and I come to this store alot thank you.

I love cvs the way it is. You guys rock.

I've always gone between 5-8 pm, so I can't contribute to other reviewers' complaints about not being open or closing too early. I've always had a great experience here; the staff have been amazing and friendly/helpful. The store is clean, and has a great selection for being a small CVS near the Metro.

It was a very good customer response at Pharmacy. I had been twice and met the same pharmacist who was super cool. Today I was offered a free N95 masks. Thank you.

The pharmacists in the Reston Station CVS are nice and very helpful. Much much better than the grouchy ones at the Plaza America CVS.

Outstanding pharmacy staff. Free garage parking. My preferred CVS location.

Visited on opening day, great place for a CVS.

Nice place clean

Helpful staff

Me encantó porque tienen personas amables

Muy buen servicio

Good place to find your essentials.

ZERO stars!!
I have not visited this store and I will never give it a shot now after calling and speaking with the most rudest pharmacist (Ji) I've ever spoken to. I've been a customer of CVS pharmacy at other locations for many years and have never had any complaints. I called today to get greeted with a simple "Hello" I paused, as I wasn't sure who exactly answered my call and was confused by a simple "Hello." Because I paused a split second before replying, the pharmacist hung up on me. Not even a second Hello? Greet customers with, "Hello. CVS Pharmacy, how may I help you?" Simple, appropriate, and a required greeting by CVS employee guidelines, and yes that applies to pharmacists too. I've never experienced any less elsewhere. I called back after a 10 minute wait the first call, another 10 minute wait. The same pharmacist (Ji) answered "Hello" again. I asked him why he hung up on me and he said "I didn't hang up." I said, "yes you did, after saying hello just once, you hung up on me." His reponse, "I did say CVS Pharmacy", "yea I hung up because nobody answered." OK, contradiction right there. So, I said "at least answer the phone with a proper greeting so the customer knows who they are reaching." Mind you, with every three words I said he was rudely interrupting me and ranting on, talking over me so I couldn't complete even one sentence. It took me like 5 times of saying, "excuse me, could I please finish speaking so you know why I'm calling?" Trying to talk thru his ranting arguing, I was finally able to explain I was calling to see if a medication is in stock. Then he asked for my name to look me up. I replied with, "you don't need my name...." unable to finish with why he didn't need my name to look me up for a prescription that didn't exist in my profile yet. He started in on me again. Arguing so I couldn't even finish explaining. Finally, "I said please you're talking too much that I can't even get you to listen to why I'm calling." Boy, that's not what he wanted to here. Arguing and ranting on more...
It ended up with me asking, "are you having a bad day, because you're being very rude?" And he said to me, "you're being rude!! I'm asking for your name and you won't give it to me. You're saying I hung up on you..." on and on and on ranting.

I simply wanted to know if a prescription was in stock so I could have my doctor send in the RX to their location specifically because it's a scheduled drug that can only be filled at the exact location it is sent to. He wouldn't have been able to see a prescription by looking up my name. Answer your calls professionally JI and take the time to stop and listen to the customer even if it's not something you don't think you want to hear, you still should listen as that is Professionalism.
RUDE!!!!
Call CVS customer service line and file a complaint on this guy. Doesn't even deserve to get paid for being a so called pharmacist.

If I could give this CVS 0 stars, I would. The staff is incredibly rude, and consistently closes 15 minutes before advertised closing, then has the audacity to give me attitude when I come to purchase items.

This has happened to me 3 times, and to my girlfriend once.

Then, I was told “I better be in and out in under 2 minutes”.

I will never shop here, and I encourage others to take their business elsewhere. I will only return when the incredibly rude workers are gone.