Shell

Brand new Shell Gas Station located off 72W close to Madison Hospital and Clift Farm. You can enter from Balch or 72.

There are plenty of gas pumps to use although some were not up and running yet. This is the first time I’ve come across a touch screen gas pump. It has all the latest technology even contactless payments although it doesn’t appear to be enabled. Sign up for the Shell rewards program for a discount on your gas or use your Kroger Reward points here! The gas pump handle was plastic which was much lighter than the traditional and the button to hold the handle was different than normal.

Shell is a top tier detergent gas station and highly recommended by automakers. The price is sometimes higher than other stations but worth it.

This location is nice because it features a White Bison coffee inside and in their drive thru. The inside was very clean and modern.

I run into two of the biggest hearted employees I've ever encountered at any convenience store. They deserve raises!

Extremely clean modern store. Well stocked w/ coffee that will surprise! Very good!

Great place to go for some snack. Ethan is the most chill person I've ever seen.

cool place

Overall pretty good. I'm just a customer seeing a very busy store with staff always in training. Its hard for me to see people work almost alone late at night b'c people some times aren't meaning good for clerk workers. Seems like high staff turnover so I have to be more patient. Very busy store in daytime between shell gas shared with indoor coffee Starbucks so staff always in training and peolle who work starbucks side don't work shell cash registers too. Two indoor shopping. Should have called business "Two Store" instead of "Twice Daily" shopping inside available so consumer knows staff only really can work Starbucks side or Shell side.

Tap pay never works.

Absolutely the worst gas pumps in Madison. Their "toch screens" constantly freez and are complete wast of time

Worst experience I’ve ever had at a gas station. Staff wasn’t sure how to redeem fuel rewards. After walking back and forth from the pump 3 times, I went to receive my change from a 100 dollar bill from my $81.18 gas total. I received $18.46 in change. I pointed out that this was incorrect and off by 36 cents, but he just stared at his screen and couldn’t figure out why… he wouldn’t do the math and give me the correct change. I finally laid the 46 cents from my change and told him to keep it… he needed it much worse than I.

I visited the store at 12:50 am. I arrived at the front door only to be ignored. Stood there for 5 mins and no one said anything. I couldn't leave because I needed gas I ended up sitting here for 30 mins before they opend the door.

Cashier closed store before 10. It’s 9:50

The chip on my card doesn’t work. There is no way for them to swipe my card.