The UPS Store

Alan gave me shipping options, packing and transaction completion expeditiously and courteously.

I have been to this UPS store three times. Every time I get quick friendly service. In the past I went to the post office to mail out packages. I found their flat rate boxes convenient and were the best I thought I could do. Now I use this UPS store exclusively. Although, my only use of their services are to mail personal packages out. They do a variety of other things including private post boxes. They also have holiday and special occasion cards as well as postal supplies but no boxes for shipping out.

Atmosphere: 4.5 stars. The store is clean and neat. I recall a USPS post box outside for letter mail and such. Why the 4.5 stars. Parking is crowded in front of the store. I imagine a lot of people park in the parking lot of the grocery store nearby and walk over to do our business.

Service: 5 stars. The staff is very professional, friendly, and quick. I was only mailing packages out but it was small to no line. After going here I kicked myself for not trying them out sooner. They beat the line at the post office.

Quality: 5 stars. My packages arrived quickly (faster than USPS). Tracking numbers were great. They print the label for my packages. They keep my information so the next time I shipped a box to the same address it was smoothly processed.

Value: 5 stars. The standard by which I compare is to USPS. The packages I sent cost me less in postage than mailing through USPS (their largest flat rate being about $24; I paid like $18 or so). Only difference is that I had to supply my own box. I believe they have the standard insurance that comes with any package of up to $40 or $50.

The UPS store feels like one of those times when capitalism wins by empowering a private enterprise to do a better job for a lower price. Makes me feel lucky to live in a country where such places give us a choice and deliver a superior experience.

Well staffed so virtually no wait. Have been here many times and they are always incredibly nice and professional. Today needed notary service and once again a great experience. Parking is easy. And of course they give my dog a treat so she pulls me right in the front doors.

These gentlemen are always available and kind and patient. I've never had to wait more than a couple of minutes for service. AND they choose the cutest,
innovative items for mailing or for your office. I look at everything in there and can't leave without some darling lovely for a friend or my kids. GO TO THIS STORE!! BE HAPPY!

I left my laptop at a hotel in Laguna. I was in a tight spot and needed it back in 2 days. Greg arranged to have someone pick it up from the hotel and next day shipped it to me and saved my hide. Best customer service I've had from a UPS store and any store in general. May fly here just to ship things from here.

I enjoy playing but i never win its like fishing or lottery if you dont play you can't win

Wonderfully competent and patient staff. I always achieve my objectives with their help and service!

Great service. The only issue is the parking. Very limited parking outside.

Have rented a private POB here for several years and overall they have been helpful and responsive with their services and/or special deliveries / after hours pickups.

Greg was so helphull with all my packaging needs. The service was great!

Amazing customer service here. These guys and gals go above and beyond! Great management.

Very polite and helpful staff person that helped me send some mail.

Did I win

Love it

Awesome

Gran atención y amabilidad

awsom