Mattress Firm Abingdon

I recently had the pleasure of meeting with an outstanding salesperson, John, at the Mattress Firm, and his expertise and dedication truly stood out.

When I entered the store, John greeted me warmly and made me feel comfortable. His deep understanding of mattresses and attentive, personable approach made the entire process effortless. He asked me about my preferences, sleep habits, and any specific concerns, showing a genuine interest in finding the perfect mattress tailored to my needs.

What impressed me most about John was his extensive knowledge of the various mattress types, materials, and warranties. He patiently explained the differences between each option, providing detailed insights without overwhelming me with technical jargon. His explanations were clear, concise, and incredibly informative, making it easy for me to make an informed decision. He wasn't pushy or attempting to upsell; instead, he focused on helping me find the best mattress, ensuring I was satisfied with my choice.

I highly recommend John to anyone in search of a new mattress. His professionalism, knowledge, and unwavering dedication to customer satisfaction make him an exemplary salesperson. My shopping experience was elevated because of John's expertise, and I am grateful for his outstanding service.

Thank you, John, for your exceptional assistance and for making my mattress shopping experience enjoyable.

After 25 yrs my wife and I decided it was time to purchase a new mattress . I was sure technology had improved after all that time , today was a rainy Saturday which allowed us sometime to stop. We entered the Mattress Firm on Constant Friendship Blvd in Abingdon , I figured it was a lil bit off of the beaten path and hopefully would be able to get an idea of prices etc. We walked in and it appeared that other families had the same thoughts . We were promptly greeted by Tatyana , she allowed us to walk around for a few minutes while she finished up with her customer and joined us and ask what she could do to assist us. I told her I needed an education so I could become a better informed consumer . She proceeded to ask us a few questions and get to know us while explaining how mattress technology had evolved. She then proceeded to show us 4 different types of mattresses helping us to identify what we were looking for and assuring us that they carried something for all budgets and sleep needs .

Tatyana was very knowledgeable and answered all of our concerns and question while allowing my wife and I time to talk amongst ourselves. She then helped us narrow down what was important to us and what we felt was our best investment, worked up our price informed us about available promotions, financing , warranty and delivery options. No high pressure sales tactics at all. Just a knowledgeable, smart and friendly salesperson who listens and understands.

We felt comfortable in our overall experience and decided that all of our needs had had been met and exceeded our expectations.We purchased a Serta I-series king bed and could of even chosen to of had it delivered in two days.

If you need a new Mattress stop by Mattress Firm in Abingdon and ask for Tatyana , you’ll sleep better for it .

Tatianna was absolutely incredible! She guided us through our mattress buying journey without any pressure for making a purchase. She helped us find the perfect mattress within our budget! If you are in need for a new mattress go and see Tatianna!

We are very pleased with the service so far at Mattress Firm. John has been a terrific source of information and has made the purchase of our new mattress super easy. We are excited to have it delivered.

We had a great shopping experience with Josh. He was very knowledgeable about the types of bed options to choose from to fit our sleeping preferences. He made our decision an easy process. Thanks, Josh.

Tatyana was wonderful and very helpful. Best customer service I’ve received! I’m really looking forward to the mattress she helped us pick out

My wife and I have brought a few mattress sets from this store and it’s always a great experience! Tatiana ( I hope I got her name right ) is very professional and knows her stuff. We spent a lot of time in the store choosing the right mattress and she was very patient. Thank you for your wonderful service.

I had a great experience working with John at Mattress Firm. Very knowledgeable, not pushy for a sale whatsoever and made our experience seamless. We couldn't be happier with our mattress!

Very great service offered by the salesman, Vlad. He was very patient and helped us through the process in finding the perfect mattress for our home.

Vlad was extremely helpful and knowledgeable of the products. Went over and above his work schedule to make sure our needs were met

John was very patient and knowledgeable about the products. He was a GREAT help in choosing a mattress for my granddaughter.

Very friendly. Listened to what we were looking for and were able to help us choose the right mattress without breaking the bank.

John was amazing! From the moment we entered the store until the sale was finalized, his knowledge was impeccable. We we’re never pushed or persuaded to make a purchase he listened to our needs and help us make a very informed decision to choose the best fit for our needs and budget. We we’re returning customers and would not hesitate to purchase again for the future needs of our family.

My wife and I had a very good buying experience. Our salesman was John, he was very knowledgeable and professional.

Having to replace two mattresses and bed frames due to house fire can be a expensive and a not so fun experience but thanks the James at Mattress Firm in Abingdon Md the experience was wonderful, easy and cost effective. I highly recommend Mattress Firm in Abingdon Md. Big shout out to James for helping me find the perfect mattresses for me and my family. If you need a new one go see James he's a great guy and is not pushy but will definitely take the time to help you find what you need!!

Would give 10 if I could. The employees were great and very helpful. Prices were competative. Would highly recommend.

Absolutely amazing staff, worked with my budget and timeline to get me the best deal possible. Super friendly, helpful, honest, and knowledgeable. Highly recommend!😁

Out sales person John, was phenomenal! The whole experience was great and I would highly recommend this company to others!

I have to say that my shopping for a mattress was flawless. Tatiana helped me and explained to me about the mattresses and then left me to decide which mattress I liked. She also made sure that my alignment was correct when I laid on the bed. I liked two different mattresses. One was a pillow top and the other one was normal. I liked them both. There was a pillow on the bed that I also tried out and we picked the correct pillow for the bed that I did buy. Believe it or not, it made a difference on which pill I bought for which bed Thank you Tatiana for a great experience.

Excellent sales and customer service. Very attentive. Very personable. Will buy again.