Shell

One of my go to stations for gas and convenience.

The store is clean, organized and has a great temperature.

The staff is always courteous, welcoming and polite.

Kudos,

Robby Duty

I love the staff here, so friendly and personal.
It's very clean, always sweeping and mopping when I go in.

It doesn't show up on the upside app is my only complaint. But that's not a reflection of the store itself. I still get gas there because of the staff. Just wish I could get it cheaper with the upside app.

LOVE THIS PLACE!

The staff member working today was very sweet and helpful.

I came to this store to do an audit. I was very impressed by both the cleanliness and organizational structure of both interior and exterior. The lady working the counter was also very polite, and helpful. I highly recommend it for travelers passing through!

Very clean store at 0530! Wow. Staff greet you when you enter. Restrooms fully stocked and clean. No bugs. Shelves organized. Thank you!

Good clean bathrooms.

This place always seems to be the highest gas around. I would say unless you are completely empty, keep going.

Higher prices on drinks. Needs some updating. Rude service

Ok

I had accidently left my wallet at home and was nearly out of gas coming from Trussville toward Springville. I pulled into this gas station and dug through my car and found like 2 dollars in change (to be fair,I probably had like 50 pennies), they refused to take it. I ended up running out of gas like 2 miles from my house.

Now that I have a company service truck that I have to fill up daily, I refuse to stop here, even though it's the most convenient place. That $2 is now costing them at least $250 a week.

We went into this location 5-10 minutes before they were closed to purchase a few things. Well, my 11 year old niece needed to use the bathroom, but we were denied service by the cashier. I've never been so annoyed! I worked customer service for years and I never denied anyone access to a damn bathroom!!! We'll never spend our money here again!!!!

Three visits and all poor customer service so will not go back-The shell or Chevron on Deerfoot is 1000 x’s better go there. This last time I went in to get a cup of coffee (after buying gas) and there was an over filled coffee pot of hot water (no tea or any reason for hot water) – Since there was no coffee another customer and I decided to go ahead and make some - however as it was brewing the lady behind the counter told us we were not allowed to have any b/c she does not like to serve coffee in the afternoon. Three of us walked out and went next door tO Jacks where they happily served us fresh coffee.

Because their was someone there working and the there was no Cream or sugar an and we ask if their was some and she said i have some in the cooler but she did not want to get it and she was like there is some sugar don’t wast it there was none