Verizon

Josh A has been amazing!!! He helped me switch from att and it was seamless. He had the patience to teach me and switch all of my stuff from my old phone to my new phone and I couldn’t have done it without him. I definitely recommend this store and specifically I recommend to come and see Josh!!!!

This Granite Bay location have the best and knowledgeable customer representatives. I worked first with Jonathan Irelan who took so much time with helping me with selecting a phone and also placed me into a better plan. Had a follow up appointment for pu of my new phone. Unfortunately, at that time Jonathan was unavailable so Hugo Acosta stepped in and fulfilled my needs. That day Hugo was the only representative in with people waiting and he was multitasking at his best!! IMPRESSIVE!!
I left leaving feeling like I WAS IMPORTANT.
I will not hesitate to continue with this Verizon location and glad to say I love Verizon and I might mention been with them for 26 yrs!!

Verizon employee Hugo was the best! He was patient and went over and beyond to help me set up a new phone. This particular Verizon store has na amazing vibe and everyone is super friendly! I have not received this service from any other store!

Taylor was absolutely amazing! He was so nice and helpful, and was extremely patient with all our questions. He found us the best deals and even helped put on our screen protectors! 100% always go to Taylor for the best service around!

We couldn't be happier with the customer service Nick A. provided us. Purchasing a new device and upgrading equipment can be a very daunting process. Nick is extremely knowledgeable, trustworthy and patient. We have had terrible experiences in the past at other retailers. Nick exceeded our expectations and we would not hesitate to recommend their store to anyone.

This is our best experience with any Verizon store. Justin was very knowledgable, efficient and friendly. We expected hours of waiting but got a new phone with screen protector applied and data transfer in about 30 min.

Love this store! Very comfortable. Josh is a patient problem solver. Best shopping experience I have had in a phone store and I visited 5 others this week!

Israel went above and beyond and treated us like we were the only people in the room I’ve never had such good service from Verizon he was beyond helpful! I will be going back!

First time we tried this store. We needed to trade in an apple watch and upgrade our phones. We contacted Travis who did a great job getting us squared away. He got us dialed in on the promotions available to us and they handle the whole trade in process in house, super convenient. Travis did a great job and the other guys who worked there were really cool. Definitely our go to place in the future.

Outstanding help. He spend all the time needed to help us get set up. They best Verizon rep that we have met.

Great experience Taylor helped me set up my new phone with quick and amazing service. Very personal!

Patrick was very helpful and professional. The exceptional customer service continues at this branch. I am a long term Verizon customer. Well Done to Josh the manager for hiring Patrick. PATRICK provided the highest level of quality customer service. I appreciated his knowledge regarding products and paper work. Well Done!

This location has such excellent customer service every time we go in ! Travis is an amazing employee & worked for hours to get all the data from my old phone to my new one ( which was no small feat considering I have some 40k in photos !) My dad passed away & I was very concerned his voicemails & everything else would be properly transferred over & Travis went above & beyond to make sure everything was right & was so patient with us . Even though we’re in Folsom we drive the extra to go to this location & can’t recommend them enough !

Travis helped me purchase a phone and he was very helpful. I came by today and was nervous choosing a new phone but he made the process super easy and made me feel very comfortable. I am definitely coming back to this location. Thank you Travis and the Verizon team!!!!

Jonathan is amazing. He is patient and very helpful in moving us from the competition to Verizon. Great experience.

Very good help here! Very nice Verizon store here. My friend went in and said he got great assistance so when I had trouble with connecting my android watch I went in. Steve fixed my issue and reviewed my bill for me. I was so frustrated with the watch cause I was on the phone with tech support for hours. Steve made my day! Welcome to the neighborhood!

Travis is an excellent employee. He is so personable and made me feel very comfortable with switching from an android platform to an iPhone, which I knew nothing about. He took his time in answering my questions and made the whole experience wonderful. I would recommend him and the store to all. Thanks, Travis!

I'm always happy with my service at this store. It has a very nice layout and the team here Steve Josh and Jeremy are always helpful to meet. Happy not to have to wait over an our like at the other phone stores. I'm a regular here!

My family was way past due for new phones. We were putting it off because we haven’t had the best experiences in Verizon stores. We came in and thought we would give this one a try since it was newer and closer to our house. We were beyond impressed! Joshua set us and our kids up with everything we needed, walked us through everything he did, and made sure our new phones were transferred over with all the information from our old phones. He called a few days later to make sure we were still happy with our new devices and made sure we didn’t have any questions. We will definitely only come back to this location to see Joshua in the future.

I went in to get a new Apple products and was impressed by the service. Steve was extremely helpful and knowledgeable. He helped me pick out the best product for me and assisted me in setting them up. I work in Roseville but always come back to the Dixon store for their exceptional customer service. Both Jonathon and Steve are amazing!