Shoe Carnival

....been my go to "mah- ra- da- dah!" For a while now! 2/15/2024 was my latest visit! The staff are friendly, they don't hover but make you feel comfortable and are very welcoming by greeting you at the door! My visits have always been pleasant....and I love that they are connected to children's charities "make a wish, girl's and boy's club!" I highly encourage shopping at their place of business!

Big selection of shoes of all various types. Super clean store and nice staff. Store actually has a bathroom for the public given most places around no longer allow the public to use restrooms around here.

They had great deals going on! Like $10 for several pairs of shoes that I bought, my toddler was extremely tired and running around everywhere, the cashier must have noticed I was wore slap out with him so after I pd for everything, she helped me gather him and held the door for me so I could get him and my shoes and make it out the door to my car. I appreciated the extra effort this lady put in at the end of our visit here.

I’m telling you this is by far my favorite shoe store. So many different shoes,styles and the variety is awesome! I can always find a shoe here. The deals are perfect. And this last time I went I got $5 off. Which other shoe stores do that? They don’t have all those ridiculous prices to pay for a shoe. Please don’t ever go away. 😂I LOVE SHOPPING AT THE CARNIVAL!

Always great seevice and good prices too

I believe the associate’s name was Ines and she was extremely nice and very helpful. She knew where the brand was I was looking for and later when checking me out helped me find their online coupon! I will definitely return thanks to her excellent customer service.

I always enjoy this store. Excellent quality shoes at a great price. Staff was helpful and friendly!

I had ordered 2 pairs of Underarmour shoes for my grandson from the Shoe Carnival website. It turned out that his feet had not only grown in length but also in width.
I called the store to make sure that I could exchange them there and they said, no problem. So he and I went to our closest store and immediately they greeted us and asked how they could help. I explained the situation and was told to simply find the size and width needed and bring them to the front counter.
I found the style he loves and always wears in black in the correct size bit not the blue. They said they would be happy to order them from their online site if they were in stock, so they ordered them and told me the shoes would be shipped to my home in 5 to 7 business days.
It was a very easy and pleasant exchange and the blue style arrived at my door in only 2 or 3 days.
The service was excellent and all of the employees were very curtious and helpful, I highly recommend both Shoe Carnival.com and the store at Dudley Farms/South Ridge, South Charleston, WV.

There was a younger lady named Sarah and she was very helpful and kind I think she’s a great employee to have. Especially after a bad experience last time with some woman named Diana she was super rude and hateful and made me almost not want to come back. But I did and Sarah was very helpful.

Great place to shop. They usually have a sale going on or otherways to get discounts. They have a wide variety of shoes, boots and anything related. It nice to have them in the area since most other shoe retailers are gone.

My daughter's calls it amazing, son calls it wonderful. Got 2 pairs of top of the line kids sneakers for $37.50 each. Good deal.

Big selection , convenient location

Great prices and friendly service.

Great price, great stock found what I was looking for and they had it in stock and the staff was super friendly will definitely be coming there from now plus they have my fiancée's work shoes something that I found hard to find not no more

They have what you want !! If they don't, they will order it for you online and mail it to you !!

I LOVE SHOES!! And everyone was nice but the guy with the tattoos on his hands. Rude as hell!

Pretty much the best deal on shoes and bookbags, they have purses as well

Great place! You'll always be welcomed at The Shoe Carnival! From Tracy singing a tune, Tim being an Asian lady's personal shopper, to the king of Shoe Carnival...THE Bryan Flowers! Great selection of shoes and getting better every year. Work boots available in the best work shoe department ran by none other Steven "BAL" Ballenge. You'll always get it straight from Diana and Susie is nice, but she isn't Wes... 😉. Come Monday through Friday and make sure to have Kim get you signed up for their free Shoe Perks! Great program and it's an easy way to save!

Recommend The Shoe Carnival for any and all shoe, sock, and shoe care needs!

Cashier was super helpful with coupons and got three pairs of shoes for a good deal! They have a great selection of shoes!

Wasn't pestered by employees however help was provided as needed and staff was knowledgeable as well as polite yet professional kudos